Dm
Avoid at all cost
Awful! The package took way too long to ship, almost two weeks! They also sent me the WRONG SIZE. It took about 4 weeks to get here and it wasn't even the right size?? Avoid at all cost. They are misleading and have very bad communication.
Response from MolbllySep 11, 2023
Hello Dm, We sincerely apologize for the inconvenience you've experienced with your recent order. We understand your frustration with the delayed shipment and receiving the wrong size mattress. This falls short of the service and product quality we aim to provide, and we take your feedback seriously. First and foremost, we want to express our deepest apologies for the delay and the size discrepancy. This is not the experience we want our customers to have. We have already initiated an investigation into your order to understand the root causes of these issues. We greatly appreciate your patience and understanding as we work to resolve this matter. Please expect our team to contact you shortly with a solution and further details on the resolution process. Once again, we apologize for the inconvenience this has caused and thank you for bringing this to our attention.

