Mojo Dialing SolutionsReviews of mojosells.com

Response from Mojo Dialing SolutionsAug 27, 2026

Thank you for the feedback, and we're glad to hear you've closed deals using Mojo! We also appreciate the suggestions. Mojo already offers email marketing, customizable templates, Action Plans, and integrations to help users build a broader follow-up strategy beyond the initial call. One feature we have consciously chosen not to add is texting directly from Mojo. SMS outreach is highly regulated, particularly when contacting unqualified leads without prior consent. We don't want to make it easy for someone unfamiliar with those requirements to misuse a texting feature and potentially create compliance problems for themselves. We appreciate the suggestions about expanding Mojo's marketing capabilities, there's some good news on that front. An ad feature is currently in development, so more ways to reach and market to your prospects are coming! We'd also like to clear up one misconception about pricing. Mojo has not raised our core pricing in the last 10 years. Despite significant inflation and continued investment in new features and development, we've worked hard to maintain the same fair, transparent menu-pricing approach. Customers choose the services they need rather than being locked into large bundled packages, and there are no long-term contracts or hidden setup fees. We're happy Mojo has helped you close business, and we appreciate the ideas for making it even better. We'll keep working to give prospectors useful tools while keeping the platform flexible and affordable.

Response from Mojo Dialing SolutionsAug 26, 2026

Thank you for the detailed feedback, and especially for continuing to come back to Mojo after trying other dialers. We're glad you've found the Triple Line Dialer to be the sweet spot for your prospecting. We do want to clarify one important point about the connection issues. Mojo does not route your outbound calls over your internet connection. Our Power Dialer uses an analog telephony infrastructure designed specifically to provide clear, reliable call quality. Your phone establishes a connection to the dialer, and Mojo then calls through your list. Because of this, upgrading your internet or moving your router may not address dropped calls. Factors such as cellular reception, Wi-Fi Calling, Bluetooth devices, or the phone connection being used can affect the experience. We're sorry our support team hasn't helped you isolate the cause, and we'd encourage you to give us another opportunity to troubleshoot it. Regarding the data, Mojo's development team invests significant resources into maintaining our proprietary property contact data, which is updated regularly. We provide the available contact information associated with a property because determining which number a homeowner currently prefers isn't always possible. We understand, though, why you may prefer a provider that returns fewer numbers. We're also glad you're enjoying the CRM and our newer Caller ID rotation tools. Your suggestion about automatically rotating numbers rather than manually selecting them is valuable feedback, and we'll make sure it's heard. Most importantly, thank you for saying that Mojo remains the best dialer you've found for what you do. We appreciate your continued business, and we'll keep working to earn those other two stars!

Response from Mojo Dialing SolutionsAug 26, 2026

Thank you for the candid feedback, and especially for sticking with Mojo for over a decade. We truly appreciate that kind of tenure. First, we apologize for any negative experiences you've had with our support team. Regardless of the issue, you should feel like the person on the other end of the phone wants to help, and we'll take that feedback seriously. We do want to clarify one point about voicemail. Mojo is not a predictive dialer, and we don't automatically detect and drop prerecorded voicemails. That's not a bug or missing functionality; it's by design. Mojo requires human intervention to drop a prerecorded message, similar to other power dialers in our space. Five9, by comparison, is an enterprise level contact center predictive dialing platform, so it's not quite an apples-to-apples comparison. We also appreciate the feedback about the automated voice notifications. They're there to communicate the dialer's status when beginning and ending sessions, but we understand how repetitive they can become for someone prospecting through 10 or 15 lists a day. We'll be discussing the possibility of giving users the ability to turn those notifications off in the near future. Most importantly, after more than a decade with Mojo, you've certainly earned the right to tell us where you think we can do better. We appreciate the criticism, the compliments on our recent improvements, and your continued business.