MODSERACWReviews of modsera.com

Its a scam. Bought a watch and it stopped working pretty quick after receiving. Now they claim i never ordered it. Been fighting to get a refund or warranty since November its now February and nothing

Very Sketchy! I ordered 4 items - 3 watches and a "Trio" travel case. I received the watches but not the case. I contacted support (very difficult) and eventually got them to check and they acknowledged the item was out of stock and offered me a refund. This was in Dec 2025, it is now Feb 2026. I still have no refund or case. When I contact the company now, they way "oh, we are not Modsera, we are ModseraCW". Their site is ModseraCW, but everything on the site - the logo, the products, these reviews - are all Modsera and exactly the same as everything I received in email and product packaging from them. Be very careful ordering from any company named Modsera or ModseraCW or whatever they decide to call themselves next week

It is a scam and now "rebranded" as ModseraCW. STAY AWAY< quality is cheap and literally falls apart within week one.

No response from email. Never received my order, completely disappointed. Claim submitted

Fraud !!!! Horrible cust service and no help, i ordered the 3 watch set was sent all of the watches that came from China not Florida as stated , took one of the watches on a trip and the crown was completely locked but it still filled with water and condensation , contacted them after alot of back and forth they said i could either get a new one of store credit i opted for store credit to buy a different watch and was never sent the credit waited mths emailed and got nothing in return , now they operate under modseracw.com and they are acting like they dont know anything about it check google you can see that modsera and modseracw are the same account they cancled modsera bc they were ripping ppl off and started modseracw ....(((((STAY AWAY ))))

I am extremely disappointed with the service I received. I never received the items I ordered, and the company has been unhelpful in resolving this issue. They advised me to contact the carrier, but the carrier stated that only the merchant can file a claim. I am out of $578 and strongly advise against doing business with this company.

MODSERA is a SCAM without a doubt. Order 3 watches that were never received. After weeks of sending me fake emails about the various stages of where the watches are in production, quality inspection, testing and even shipment, I asked if they can send me the track shipment number since they claimed the watches were shipped. This is when I got an email saying they are experiencing difficulties with their Shopify online shop and cannot fulfill the order. They did not offer to refund the money or work on a new order, they simply said that I can/should work with my financial institution, essentially admitting they took the money but did not deliver the product. I encourage you to avoid them at any cost.

I purchased a Seiko Oyster Perpetual Datejust watch. I went on a cruise and the watch was filled with condensation from the warm air. I did not go in the water with it even though it says it is waterproof. I have tried numerous times to contact the company via email reflecting my complaint and a picture of the watch with the condensation and have not heard back from them. On their website they say that there is a 3 year warranty. I will never buy from them again. If antyone knows how to get in touch with them please let me know Thank you Jim