mike S.
Order came incomplete and damaged
Order came incomplete and damaged
Response from Mod in JapanOct 17, 2024
Hi Mike, We’re very sorry to hear that your order arrived incomplete and damaged. Unfortunately, this was due to an issue with our supplier, and we completely understand how frustrating this must be. This is certainly not the experience we aim to provide. Our team has reached out via email to offer a solution, although that part is currently out of stock. As mentioned, if you'd prefer, we’re happy to process a full refund. Please feel free to reach out directly through the email if you have any further questions or concerns. Thank you for your patience and understanding!



