Mod in Japan Reviews | Read Customer Reviews of modinjapan.com

Mod in Japan Reviews | Read Customer Reviews of modinjapan.com

Mod in Japan reviews

545 approved reviews, newest moderated first

Timothy
Jul 2, 2025
Great service and communication
Great service and communication. Fast shipping. Thanks
Response from Mod in JapanAug 13, 2025
Thanks for the kind review! We look forward to serving you in the future.
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Jefferson a O.
Jun 20, 2025
Good quality and fast shipping
Good quality and fast shipping
Response from Mod in JapanJun 23, 2025
We're glad to hear it - thanks for your support! We look forward to working with you again.
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Marshall M.
Jun 18, 2025
Ordered and then .... it arrived. No tracking, resp or notice.
Ordered the product easy enough but never any emails after that with change in status or tracking. I even emailed about the tracking info and didn't get a response. Packed "ok" and arrived safe but it could have used more material inside the box as there was none - vendor issue more than likely.
Response from Mod in JapanJun 23, 2025
Hey Marshall, thank you for your feedback - we appreciate you taking the time to share your experience. We're glad to hear the item arrived safely. According to our records, a shipping confirmation email with tracking # was sent on 6/2/25 at 4:33PM PST, but we totally understand how these things can get missed sometimes. We’re also sorry to hear that your follow-up email didn’t get a timely response - we’ll be reviewing that internally to help improve communication. If there's anything else you need, feel free to reach out! Thanks for your understanding and helpful input!
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Adam H.
Jun 14, 2025
The shipping was crazy fast and the…
The shipping was crazy fast and the product was in perfect condition! Thanks Mod In Japan!!
Response from Mod in JapanJun 16, 2025
Thanks so much! We're glad everything arrived quickly and in perfect shape. Appreciate the support!
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David S.
Jun 12, 2025
Highly recommend MIJ
Highly recommend MIJ. They went above and beyond with shipping delicate carbon fiber pieces. Pricing is also of the best in the industry.
Response from Mod in JapanJun 16, 2025
David, thank you for supporting our small business! We try our best and we're really happy you had a good experience with us. Feel free to reach out if you need anything else!
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Cv_Drew
Jun 9, 2025
The product packaging arrived in…
The product packaging arrived in excellent condition and was clearly handled with care to prevent any damage during shipping. Delivery was fast, and the communication was great when I had questions before making my purchase.
Response from Mod in JapanJun 16, 2025
Thanks for taking the time to leave a nice review! As a small business, reviews like this really matter to us and we're so happy we provided a great experience for you. Please reach out if you need anything else!
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Justin
Jun 8, 2025
Good selection at good prices.
Had item I wanted on hand for a good price and reasonable shipping cost. Shipping was very quick and communication on the status of the order was great. Will continue to check back in for future needs.
Response from Mod in JapanJun 16, 2025
Thank you for the great review! We’re happy to have provided a great order experience for you. Really appreciate your support and look forward to helping you out in the future!
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Chuck
Jun 8, 2025
Quick shipping.
Quick shipping.
Response from Mod in JapanJun 16, 2025
Thank you for the support!
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