ModifyHealth Reviews | Read Customer Reviews of modifyhealth.com

ModifyHealthReviews of modifyhealth.com

4.0508 reviews
Personal Care
190 Bluegrass Valley Parkway, Alpharetta, Georgia

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ModifyHealth

About ModifyHealth

ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.Get Started

ModifyHealth (modifyhealth.com) has 508 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: modifyhealth.com
Website: modifyhealth.com
Category: Personal Care
Location: Alpharetta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ModifyHealth reviews

508 approved reviews, newest moderated first

brian
Jun 27, 2025
Don't misinform customers about…
Don't misinform customers about discounts
Response from ModifyHealthNov 24, 2025
Brian, I am so sorry if you ever felt like you were misinformed. We do our best to ensure customers understand discounts are a one-time use unless otherwise stated. As for utilizing a discount code in your email, if you ever receive one on an active subscription, all you need to do is call, or email (or reply to the offer email), and we will gladly apply the offer to your account immediately. If you need any assistance, please reach out to us in Customer Care.
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Tiffany L.
Jun 27, 2025
As expected
Good food. Small portions, which makes sense. Lots of options. Meat gets a bit dry. Last 3 UPS deliveries delayed 2 days. Food is fine when delivered so just have backups.
Response from ModifyHealthNov 24, 2025
Tiffany, Thank you so much for taking the time to leave us a review. We're grateful for the opportunity we have to serve amazing customers like yourself. If you ever experience a delay or an issue with your shipping, we ask that you let us know so that we can investigate and attempt to solve the issue; otherwise, we certainly do pack to prepare for minimal delays. Your health and safety are our top priority.
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ARON
Jun 25, 2025
Overall satisfied with the service
The food is good. Diet-based menus are good. Cost is competitive. I like the attempts to maximize recycling. However, I’d like a way to cross menu plans, better filtering for food attributes, and would be nice to tag favorites or rate meals in the site for easier recall. Overall satisfied with the service.
Response from ModifyHealthNov 24, 2025
Aron, I must say - we do agree. We love to see a great review with a satisfied customer who is benefiting in all the ways we've aimed to serve you! At this time, we are looking at a complete overhaul of our website and offerings to make this the best experience it can be so please keep an eye out.
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Nicole
Jun 16, 2025
Game Changer
ModifyHealth has been a game-changer for me. Their meals are delicious, well portioned, and tailored to my dietary needs. I love the convenience and peace of mind of having safe, nutritious meals delivered to my door—and the support from their team has been outstanding. Highly recommend!
Response from ModifyHealthNov 24, 2025
Nicole, Wow! What an amazing review - we are so thrilled to hear that we're really hitting home with you. Thank you so much for taking the time out of your busy schedule and update us. This is why we are here and it's awesome to see it's working for you. Please never hesitate to reach out if there is anything we can do to help.
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Richard W.
Jun 16, 2025
Subscription Change Request
I was curious about changing my subscription from a weekly to a monthly one and I wasn't sure they did they. I submitted a question to customer service and was helped within 24hrs by Hannah! She was very professional, extremely polite and incredible knowledgeable. This is the type of customer service I like to see in meal delivery companies.
Response from ModifyHealthNov 24, 2025
Richard, Our Customer Care team is pretty amazing if I do say so myself. The goal is to ensure we are here for your needs and want to ensure you are getting everything you're looking for. We love to offer flexibility in your subscription and help you get what it is you need! Please never hesitate to reach out to us - you'll always get a real person who wants to help!
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Cheryl B.
Jun 8, 2025
The food is good and quite healthy
The food is good and quite healthy! It comes timely and is easy to heat when your time is limited. I never realized how great chicken can be microwaved!! Just be aware if you dont want your order coming automatically the next week you need to cancel membership after your order!
Response from ModifyHealthNov 24, 2025
Cheryl, Thank you for such a lovely review! We love to hear when our program is working out well for our amazing customers. We've started reminder emails as well, so hopefully this has helped out. Have an amazing holiday season!
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Susan O.
Jun 8, 2025
The food is basically very poor
The food is basically very poor. I ordered 8 meals 2 I could eat and 6 ended up in the trash. Very disappointing!
Response from ModifyHealthNov 24, 2025
Susan, Oh no! I don't see any communications from you in our database as far as any issues or concerns, and we'd certainly love the opportunity to speak with you or try and try to figure out what went wrong. Please give our customer care a call or send us an email so that we can do a little investigating and try to find a suitable resolution.
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Eva J.
Jun 7, 2025
Diabetic-T2 & Arthritis in Hands
I am a Type-2 Diabetic with painful osteoarthritis in my hands. As such... (1) meals were too high in carbohydrates with white rice & potatoes, and (2) film was glued too strongly & could not be pulled off ~ had to be cut out. Chicken was tough compared to Factor Meals.
Response from ModifyHealthNov 24, 2025
Eva, Thank you for taking the time to leave us an honest review. We do our best to ensure that your needs are met, from health to ease of access and overall. We hear the concerns about packaging and are in the stage of testing for new packaging that should make things a lot easier. Keep an eye out! As for everything else, we appreciate this, so we can continue to adapt and improve.
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