Modern Travelworks | Modern Destination WeddingsReviews of moderndestinationweddings.com

Sheba is the best!!! Ibooked one trip and I’m getting ready to book another one. Couldn’t be happier with her excellent service. 5 star service all the way!

I recently booked my third vacation through Modern Vacations and they exceeded my expectations once again! We had a group of friends book as well and Sheba went above and beyond to accommodate all of us with all of our different needs. She was so friendly and helpful and was an absolute pleasure to work with. I will continue to use MV services for my future vacations. Thanks again.

Had an amazing experience with you guys. Sheba, was extremely professional, knowledgeable and most importantly helpful. She took care of all of the details for my trip to Cabo, so I could enjoy the fun & sun! Will definitely be using your services again!

Sheba was PHENOMENAL! I’ve never used a travel agent before so I wasn’t sure what to expect. Working with her took the hassle away from planning my sister’s birthday trip to Puerto Vallarta. She gave us multiple travel quotes for several nice resorts. The hotel we selected was well within our budget with great flight options. Any questions I had she was able answer in a timely manner. Needless to say, I would definitely contact her again for future travel.

I was trying to plan a family vacation on my own & felt overwhelmed by all the resorts in Jamaica. I was so relieved to have worked with Sheba. She was extremely knowledgeable about Jamaica and all it had to offer. She made everything so easy and seamless. I look forward to working with her again.

My experience with Modern Destinations Weddings was awesome! I had a great Rep, by the name of Sheba Matthews, and she was wonderful. She wasn't pushy, at all, when I was unsure about what I wanted to do. She listened to my concerns, answered all of my questions, responded to all of my emails/phone calls in a timely manner and was ALWAYS pleasant...even though I know that I made her crazy! :)

Working with Modern Vacations made planning our vacations so much more stressful, which I'm pretty sure is the opposite idea of a travel agent. We attended a destination wedding one of my best friends was having in Mexico and they encouraged us to book through Modern Vacations. I will admit I never work with travel agents - after one bad experience, I realized hotels + airline companies are much easier to work with when you book directly through them. I expressed this to our travel agent, Anna, when we were first put in contact and she told me I needed to book through her if I wanted to be involved in the wedding + any related activities (this was a total lie) and said my friend wouldn't get the same benefits of us attending if we booked separately. So I reluctantly booked with her. We weren't just booking with a travel agent. She was booking through a third party, FunJet. I asked her to confirm our reservation directly with the hotel because I've had bad experiences booking through third parties. When selecting our room type, I told her it is very important to me that our room have a King bed. My husband + I were traveling without our children and there's nothing less romantic than 2 double beds. She told me in the room type we wanted there was a 99% chance that we would be given a room with a King. It seemed like it would be no problem. I followed up with her as the trip got closer and was told she had not confirmed our reservation with the hotel as she had promised to do. So I did it myself. When I did, I was told NONE of the rooms we had reserved had King beds. So that 99% chance was actually a 0% chance. Luckily I had taken the time to confirm and was able to research other options. When I contacted Anna, she told me they must have changed their rooms because she was sure there were rooms of our type that had King beds. She also said there weren't other options available. I sent her the information I had found doing my own research and suddenly she was able to find them too. So we changed our reservation. We were told we had to pay in full in May (our trip was in July) so we did. Then our card wasn't charged for a full month. I received a random receipt a month later. When I replied asking why I was just now being charged, I never heard back. I then emailed again with our flight information (we booked our own - thank goodness) so she could give it to our hotel transfer. My email also included several questions about the transfer. I never heard back. I emailed again and then finally called. She told me she never received my emails, but I later confirmed she did get my flight information. So she clearly got the email. When I called, I confirmed our hotel transfer was not going to be some huge bus that took 100 people to different resorts. She assured me it was a 6-passenger van and we wouldn't have to wait at the airport for longer than 10-15 minutes. When we arrived we found out this was false information as well. AmStar told us we were booked on a shuttle and it could take up to 30 minutes to fill. Luckily the guy we were talking to "upgraded" us to a shared van. I contacted Anna about this discrepancy and she said she would look in to it, but never followed through. Again. We ended up upgrading our return transportation through AmStar to a direct transfer on our own. Spending time during our vacation to fix something that I had specifically asked to avoid in the first place. I learned from the bride not booking with an agent wouldn't have caused any issues. There were no "lists" for wedding events. The rooms for wedding guests weren't even close to each other. We could have saved ourselves so much time, frustration, and probably money doing it on our own. I will admit, I did not want to work with a travel agent and I was upfront with Anna about that from the beginning. My hope was she would take that as a challenge to prove to me why working with her was so great, but all she did was confirm my fears. I will NEVER book with a travel agent again, especially not Modern Vacations. It was the biggest regret of my vacation - I should have listened to my instincts.

Our trip was exceptional, loved the island, friendly people, beautiful beaches, wonderful food. Hats off to Heather for arranging a vacation of a lifetime. It was perfect