MODDIYReviews of moddiy.com

Customer support worked with me to figure out what product would work in my admittedly very unique and strange situation. Knowledgeable and helpful. 5 stars.

Friendly and Patient staff also very helpful with

I had a compatibility question and they were able to respond lightning fast validating my purchase decision. Very responsive to all email inquiries and replies. I still haven't heard a peep from the OEM manufacturer. Will be revisiting for future needs.

They are extremely helpful and diligent in their work! They helped me a non tech person get the solution I required. Thanks Carrie, you are the best.

Customer service top notch. Other companies could learn for sure. Communication good, responsive, and low friction.

Good specific products, allot of shipping methods to choose from, fast acting support employees.

I stumbled upon MODDIY when I needed a set of white cables for an all white build I just completed. I had a great 1000w PSU, but it was all black. I ordered a complete set of cables at a reasonable price, when considering they were built to my PSUs spec, and noticed they also offered the new 12Vx6 plug I needed for my new 5070ti. I received everything pretty quick and they work and look great! Where MODDIY excelled even more is with their customer service. I switched out my GPU, and unfortunately the retaining clip on the plug snapped off, and I was bummed. It still works, but the back plate won't stay on. I sent in an email and got a response same day telling me they'd ship an entire new cable free of charge! This was amazing, as working with companies like Asus in the past, they refused to repair anything, or take a multi week exchange of emails and calls to actually take some action. Thank you MODDIY, you're my new favorite company when I need something for custom builds :)

Five-star service, every time ⭐⭐⭐⭐⭐ Customer service doesn’t get better than this. Sure, their catalog is massive and search can be a bit “meh,” but tap the chat bubble bottom-right and a real human will help you find it, customize it, or build it from scratch. Friendly, fast, and clearly not a bot 🤝 I’ve ordered customized cables from ModDIY multiple times and they’ll continue to be my go-to. Lead times are quick, quality is solid. I did have one fan extension where the connector came off on first unplug, but I’m confident they’d have replaced it in a heartbeat if I’d asked. Humans make things—and they make it right. Highly recommended 🔌✨