Moda XpressReviews of modaxpressonline.com

I'm literally crying. I spend 128 euro for 4 jeans, they end up sending me pot's. No jeans. Why would you be so cruel??

Please think twice before ordering with this company. They are very irresponsible and have terrible customer service. I placed an order on Nov 24, 2017. It was Dec 30 when I decided to check my emails as I haven`t received my order. I found the email confirming that the order was shipped and the tracking showed that the package was not delivered and was sent back to the sender by UPS. I contacted them hoping that they would take care of my order. Their response was -we see that your order was not delivered and we will get back to you if UPS sends it back. I requested money back -their response was -we will wait and if UPS delivers your order back we will refund you. So I have paid for an order that was not delivered to me and when I contacted the company their response was we know you didn`t receive it but we do not care. I asked if they could send me my order and resolve with UPS. Their answer was no. I have never had such a disrespectful and irresponsible customer service. So before placing your order please remember that you might pay and receive nothing.