MobyTripReviews of mobytrip.com

They didn't tell me that they didn't have a none smoking room and I have asma, but what they did told me is that no refund

All the other reviews are similar to mine.... Scam, charged me extra, never provided a receipt and are hard to work with.... charged me 147 to book through them with extra hidden fees they did not state. Could have just called the hotel directly and booked for 112 after tax. Dont use these guys they arent honest and arent providing value

Support was unable to assist me in getting my money back from a hotel I never stayed in. Support yelled at me calling me a liar instead of believing me, so now I’ve spent weeks talking to the hotel myself with Mobytrip not only just not helping in the first place but actually making things worse the whole time. Hire people that can speak English and can follow directions in calling hotels.

Well, I booked a room in Hilton JFK using this phony website upon arrival at the hotel I found out that the hotel is sold out I had to book myself another room in another hotel, stay away.

Ive used so many third party applications because I travel often and stay in many hotels. This is the WORST COMPANY I have every dealt with in my entire life. I made a reservation for the wrong date on accident and instead of canceling it they charged me full night stay and then just stopped answering the phones!

I recently booked a room with this company and Norman Bates Motel would have been an improvement!! For one there was no “Travelers Inn” in Sharon Springs and our GPS kept taking us to a run down, filthy looking place that must have once been called Budget Inn by the faded, barely readable sign. Doors were off hinges, the driveway was weeds and rocks!! NO WAY did we stay there and now I’m fighting to get my $ back! $ 151 for what?! I’m beyond pissed. It was late and were lucky that a local ( who we asked several if they knew where “Travelers Inn” was and no one had a clue) was nice enough to recommend a nice place nearby. NEVER AGAIN!! Total SCAM!!

Hidden fees and scam. You pay more going through them than directly through the hotel or maybe a more trustworthy booking company because they charge their own fees besides the hotel charging theirs. We didnt even end up staying in the hotel we booked after realizing we were paying way more than we originally thought , we went and looked for another hotel and now there’s no way to get our money back for that first hotel!

I called them because I booked the hotel at the wrong location. This was our wedding day!!! And they refused to help us, I called them the hotel clerk called and spoke with a representative and that person hung up on the hotel clerk. The incorrect hotel was almost 20 miles away same establishment but incorrect address that was booked. I will never book through this sight again they are unprofessional and not accommodating all about making the sale not about customer service!!! Trash!!!! We made it to our hotel at 1am ridiculous and unsatisfactory!!!!