R.H.
Fraud!
Don't book. They don't give all the details in advance, only after booking you'll realize that there will be additional charges at the hotel. I reported them to the FTC for fraud.
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MobyTrip (mobytrip.com) has 84 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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R.H.
Don't book. They don't give all the details in advance, only after booking you'll realize that there will be additional charges at the hotel. I reported them to the FTC for fraud.
Michelle Black A.
Everything How do you use many many travel agencies?And this is the worst I have ever used.The people are rude.They don't listen, they interrupt you and they did not work with you in any way.Do not waste your money.Go somewhere else.It's not even worth the cheap amount because it's a cheap company
DSP
Absolute garbage. AVOID.
Jacob W.
Zero stars! 12 hours after booking our plans changed. NO REFUND!!! MobyTrip.com also lies! I definitely booked a refundable room. The hotel refunded the day that I booked directly through them. MobyTrip.com lies and scams.
Response from MobyTripApr 18, 2024
Thank you for letting us know. However, this booking was made for a non-refundable room. While we understand plans may change, we cannot make exceptions when a non-refundable room is booked.
Chris T.
I booked a motel online got their on the actual date and the motel was temporarily closed due to busted pipes.. I've called and waited for a response on a refund which they said was confirmed and it's 2 weeks later nothing has happened.. they blocked my number and took my money which is ridiculous.. can anyone assist me on my next procedure I should take this has been a stressful experience..
Jay
Very simple. I went online and booked through them. I showed up at the hotel to find out there were no rooms available. I called customer service back who not only made me wait an hour but tried to negotiate with me a refund/return my money for their mistake
Ashley M.
I was misled thinking I confirmed an Airbnb stay and it rerouted to this third party that is a scam. The hotel had no confirmation of my stay at all. The room they scrambled to give us by (finally) 1am was not at all the room I was charged for. Due to the staff unaware of my stay and even providing all the email confirmation from this company did not lead me to the correct room booked nor having any information regarding the stay. Charged way above retail value for the incorrect accommodation that took well over two hours to handle.
Oyeshia W.
They said my total was just 44.95 do I agree I accepted then after the fact it says I had pay additional 20.33 cents it said TOTAL DUE 44.95 it's a scam n they argued me down saying the hotel can cancel no they can't fix mobys mistake n that I simply can't get my money back I started ask for supervisor none is available these are scammers completly