Akseli M.
Moby took my money
Moby took my money and isn’t replying. I got charged $180 even though I have never subscribed to a paid Moby plan. In fact, their website doesn’t even feature a pricing plan this expensive. No-one is answering my emails. I don’t even know how they got my CC details. There is no subscription confirmation email in my inbox. If Moby does the right thing and refunds the charges, I will happily edit this review. But currently Moby is looking ugly. For now, STAY AWAY FROM MOBY!!! edit. Thanks Moby for replying to my comment BUT STILL NOT MY EMAILS ?? I repeat that I have never signed up for a paid Moby subscription and there is no confirmation email or receipt in my inbox. Nor do you have that because that doesn't exist. I think I signed up to be a free user some years ago when you were only getting started. This is how you thank me. And this is the customer experience I get - I'm mad you're taking my money and still you're not replying to my emails. Shame on you.
Response from www.moby.coJan 12, 2024
Hey there! Please send an email to [email protected]. Additionally we have a record of you signing up for our service on Jan 08, 2022, and logging in 15 times after that.




