Ian T.
Signed up accidently with the wrong…
Signed up accidently with the wrong email address. Sent a request to their support email address and had this sorted. Still not sure why it registered an email that doesnt exist. I thought they fixed this in mid 2000's
Response from www.moby.coMar 7, 2025
We’re glad to hear our support team was able to resolve your issue quickly! We understand how frustrating it can be when an email typo leads to unexpected sign-ups. While our system registers the email you enter at sign-up (even if it doesn’t exist), we’re always looking for ways to improve the user experience. Thanks for your feedback—we’ll take it into account as we continue refining our process! If you need any further assistance, feel free to reach out. Best, Moby