Major League Soccer LLCReviews of mlsstore.com

Seems like crooked prints are a regular thing here. $40 for a shirt that the logo is completely crooked is a joke.

I ordered 2 shirts and they arrived on time. However, the t-shirts were very low quality and the logos were crooked. Both shirts were so thin I could see through them when I held them in the light. I have to assume cost cutting measures have gotten to the point of no return.

DO NOT BELIEVE EXPECTED SHIPPING DATE!!!! Bought a jersey on 2/24 for a birthday on 3/22- did not arrive in time. Plan ahead or don’t buy at all, not worth the cost for how cheap it feels & looks. Product got shipped around & switched carriers from UPS to USPS, I honestly thought it was going to get lost or stolen.

Do NOT order from these guys. Bought Xmas gift and it was huge - spent $110 total. It was $10 to "buy" a return label or get a credit to site. Chose credit. Bad move. Still had to stand in line at UPS to return, only got $82 credit, ordered another gift on 12/19 supposed to arrive 12/26 -- it is 1/6 STILL NOTHING. Stay away. They suck. NO CUSTOMER SERVICE - AI ROBOT.

Absolutely terrible website, I spent 3 months trying to have deliver a soccer jersey from LAFC, the first order was sent in Europe and was lost after 3 weeks, then I ordered a second one but this time to be delivered in California at my home, after another 3 weeks of waiting, tracking was still showing “processing”. I called them and did not have any explanation why it was still not sent. So after 3 months of ordering, waiting, reordering,waiting and not have an answer from them where it was or why the delay. So I cancelled the order, they refunded me (the only thing they were good at), and after 3.5 months still nothing. I found another website, bought the jersey and it was delivered few days after. Never, never use mls.com to purchase anything, they are a joke.

watch out, you virtually cannot return whatever you buy. Purchased 2 sized for my son, with intention to return wrong size. They did not send confirmation email with order number, but I had it was through paypal, so I had confirmation from paypal. Thats it, then you cannot return it, since no online return, no email to contact, if you call it is only automated service which will not proceed to human unless you have your order number, which I did not have since they did not provide one. Cannot beleive that all these large teams trust sales to this website.

Ordered a jersey on the 25th of July and today, 15th of August, no sign of the shirt. Tracking service says UPS is not in possession of the item, and the Customer Service is non-existent. I do not recommend- just lost $145, 00!

I am extremely disappointed with the experience I’ve had with this online seller. I returned a product over three weeks ago, and not only did I have to cover the shipping cost for the return, but I still haven’t received my refund. There is no phone number to contact customer service, which makes resolving issues even more frustrating. When I finally reached an agent through chat, they assured me that the refund would be processed within a week, but there’s still no sign of it. This entire experience has been frustrating and unprofessional. I will never purchase from this seller again and will be opening a dispute through my credit card company. Buyer beware!