MLG CASHReviews of mlgcashinc.com

Response from MLG CASHDec 3, 2025

Thank you so much! We’re glad you had an excellent experience with our customer service. We appreciate you choosing MLG Cash!

Response from MLG CASHNov 27, 2025

We’re truly sorry for how stressful and disappointing this experience has been for you, especially with the holidays approaching. We understand how important this payment is to your family, and we want to clearly explain what happened and what we are doing to fix it. The delay happened because the IMEI number was entered incorrectly at the UPS Store. Since the system couldn’t verify the device, it couldn’t send the confirmation text required to release your Walmart payout. This step is mandatory for every transaction, which is why the payment could not be issued. To clarify, the UPS Store does not work for us. They are an independent third-party location, and we have no control over their employees or the mistakes they may make. Your brother, who completed the form, received the email explaining how the process works and how important the IMEI verification step is. When the wrong number was entered and no text was received, the only way to correct it immediately would have been to contact us before the package shipped so we could reach out to the store directly. Once the device was already picked up by the driver, the system could no longer update the verification until the phone arrived at our warehouse. As we’ve explained in the text messages sent to both of you, we are not keeping your money or refusing to help. We simply cannot override the verification process until the device is scanned in at the warehouse. This protects both customers and the company and applies to every device we process. We completely understand how upsetting this situation is, and it’s unfortunate that the UPS employee’s mistake caused the delay. As soon as the phone reaches our warehouse, we will verify the correct IMEI and release your payment immediately—exactly as we’ve promised. We hope you’ll allow us the opportunity to complete the process properly and make this right for you.

Response from MLG CASHNov 21, 2025

Thank you for the 5-star review! We're happy to hear that both the customer service and your overall experience were top-notch. We appreciate you choosing MLG Cash!

Response from MLG CASHNov 21, 2025

We're glad everything went smoothly and that you enjoyed the service. We appreciate you choosing MLG Cash!

Response from MLG CASHNov 21, 2025

Thank you for sharing your experience! We’re glad the process was quick and easy for you. Pricing can vary based on each device’s condition and market value, but we always aim to offer a fair and accurate quote. We appreciate you giving us a try and hope to serve you again in the future!

Response from MLG CASHNov 18, 2025

Thank you for the awesome review! We’re glad you gave us a chance and had such a smooth experience. Getting your money quickly and at a great price is exactly what we aim for. We appreciate you choosing MLG Cash, and we're definitely happy to be the better option!

Response from MLG CASHNov 17, 2025

Thank you for the 5-star review! We're happy to hear you had a great experience and found the process easy to use. Our team works hard to provide great customer service, and we appreciate you choosing MLG Cash!

Response from MLG CASHNov 16, 2025

Thank you for the 5-star review! We’re glad you felt safe and taken care of, and that you received your payment without any issues. We appreciate you choosing MLG Cash!