Alex W.
CGI ads make games impossible to watch
Obviously fake CGI ads on the pitcher's mound and behind home plate are distracting, ruin the aesthetics of the game, and make it impossible to watch. Cancelling my subscription because of them.
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MLB (mlb.tv) has 277 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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277 approved reviews, newest moderated first
Alex W.
Obviously fake CGI ads on the pitcher's mound and behind home plate are distracting, ruin the aesthetics of the game, and make it impossible to watch. Cancelling my subscription because of them.
chasethis
Absolutely garbage. Amazing that the NFL and everyone else can get a subscription based product to work but MLB TV is crap!
Christopher E.
This is the worst app I have ever used. I purchased a subscription for 3 years. This year, because of all the issues I had in the past, I decided not to be a glutton for punishment. I had enough when I was “blacked out” from a game that was 4000 miles away from me. (I live in Alaska, game was in New York.) On top of that, it was the “free game of the day.” My kids and I still couldn’t watch it. Enough is enough. MLB can keep on torpedoing its fanbase. These baseball fans will stick with radio.
S W.
I cannot be the ONLY person who paid for MLB TV and is trying to watch games on my Samsung smart tv. Lately, since our free trial ended and we now PAY to watch all cubs games for $129.99 per year, we are getting a ridiculous BLURRY broadcast, whenever someone on the screen is moving !! It is THE most frustrating thing ever!! I’m currently watching the game on my phone, which I should not have to. Yesterday I called MLB, and the guy had NO idea how to help…tried to say I need to adjust my Samsung picture - no, it’s an issue with the Marquee BROADCAST, NOT my TV. So glad I pay for this - apparently MLB stands for Major League Blurryness 🙄🙄🙄
Bucky V.
Be careful, very unethical & untrustworthy. I signed up for a 7-day free trial. On the morning of day 7, I went online and canceled, then I called to confirm the cancellation, and ffinally, I emailed them to cancel. I went to the extreme but something about it didn’t seem right. So since I had never actually had an active subscription, I figured that was the end of it but thought I should confirm they had not charged my credit car. I went online and found they had charged my credit card $149.99 instantly after I had canceled the first time online. I called customer service and was told I would receive a refund within 3-5 days. I called each successive day requesting the refund since I had never had the subscription. Each time they told me the same thing, 3-5 days. On day 6, they still had not refunded the money so I called my credit card company who then disputed the charge on my behalf since they charged me for something I had never received. I was told that my credit card company would reimburse me and would go toe-to-toe with MLB.TV to get reimbursed. Finally, on day 8 after charging me for something I never received and refusing to refund me, my credit card company advised me they had been successful in retracting the illegally charged funds. BEWARE - BEWARE - BEWARE
Nick
You can't watch home games, you can't watch away games.....you can't watch baseball on the baseball app.
Ed D.
The worst service of all the channels I stream. I use a Roku box and Verizon fios, and am popped out of the game and returned to the Mlb.tv homepage 3 or 4 times per game. I’m returned to the Roku homepage once or twice per game. Human Customer service is nonexistent, but robotic responses will ask you to submit the same information you’ve already provided, and then close your case. Too bad there’s no alternative - they’d be out of business overnight.
Greg A.
The audio is NEVER in sync with the video. And it isn’t close, sometimes it’s 4-5 seconds off. And about ever third game I watch or so, it just drops midway through. Also, don’t try and pause for more than a minute or so. The coverage will just drop and restart. For such an expensive app/service and one that has been around for a long time, you would think they would have fixed it by now. It’s terrible.