MixperfumeReviews of mixperfume.com

Response from MixperfumeDec 21, 2024

Dear Yelena, Thank you for sharing your feedback. Your order was shipped and marked as delivered by USPS on December 14, 2024. You can track your package using the following link for more details: Track Your Package: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=420070249300110597203817929596 USPS: 420070249300110597203817929596 We’ve been trying to reach you directly at your email address [email protected] to resolve this matter. If you still haven’t located your package, please contact us at your earliest convenience. You can reach us directly at 786-406-0282 Ext #4 or via email at [email protected]. At Mixperfume, we’re committed to ensuring customer satisfaction, and we’re here to assist you every step of the way. Warm regards, Gabriel Bonelli Owner, Mixperfume

Response from MixperfumeDec 21, 2024

Dear Kevin, Thank you for sharing your feedback. According to USPS tracking, your order was delivered on December 14, 2024, at 1:13 PM to your provided address on 3 Presidential Drive, Berlin, NJ 08009. You can view the tracking details here for your reference: Track Your Package: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=420070249300110597203817929596 USPS Tracking Number: 420070249300110597203817929596 We’ve also been in touch via email to ensure your satisfaction and have offered different resolutions to address any concerns (refund or a replacement on us). If you need further assistance, please feel free to contact us directly at [email protected] or 786-406-0282. At Mixperfume, we strive to provide excellent customer service and take every concern seriously. We work diligently to ensure that every order is delivered as promised. Kevin, we truly value your business and appreciate the opportunity to make things right. Warm regards, Gabriel Bonelli Owner, Mixperfume

Response from MixperfumeNov 17, 2024

Hi SteffiH! Thank you so much for your wonderful review! 💕 We're thrilled to hear you're pleased with your purchase and enjoying your favorite fragrances. At Mixperfume, we pride ourselves on offering authentic scents—our samples are decanted directly from the original bottles, ensuring the same high-quality fragrance you’d find in department stores. We’re excited to continue being your go-to for all your favorites and more. If you ever need recommendations or have any questions, don’t hesitate to reach out. Enjoy your fragrances! ✨ Warm regards, Nicole from Mixperfume 🌸