MivrassReviews of mivrass.com

Rip off, 10 pads for $40!!!

The reviews i read on google said that the free version of the software would allow audio and view. However nothing is available other than a door bell. Every time you try to look at the messages it directs you to sign up to a contract. On where on the mfg web site does it say you have to sign up and pay to get any of the facilities. A total rip off.

The accuracy of the watch is not trustworthy. I bought one based on a review that rated it highly. I guess the review was as bogus as the watch. Ex: Using AllTrails, I did a 9.7-mile hike that included a 2-mile stretch with a 2000 elevation gain. The watch clocked the hike at 13 miles. During the steep gain, it measured a heart rate no greater than 110 on the ascent, but then measured 160 on the descent. I have had similar problems using the watch while biking. When I submitted my concerns to Mivrass, first, they told me to take a video of the problem. Video? When I asked what exactly they wanted a video of, they then said they were escalating it to the tech team. They then came back and told me how to wear the watch properly, and be careful how I was swinging my arms. I explained to them that at 67-years old, I know how to wear a watch, and that when anyone is hiking challenging terrain, what they do with their body is driven by the terrain. I told them I wanted to return the watch for a refund. This is what they sent me: 1.A refund of 3% of your order value while keeping the product. 2.Return the item for a refund, with the following conditions: You will be responsible for all shipping costs (both initial delivery and return shipping to Hong Kong) A 15% handling fee will be deducted from the refund The return process takes approximately one month Return shipping costs are approximately £35 (please check with your local post office for exact rates) You must provide tracking information Refund will be processed after we receive the item Please note: If the international package is held by customs and cannot be cleared, we will be unable to process any refund as we have not received the returned item Please let us know your preferred option so we can provide either the refund or return address. Important: Please wait for our email with the authorized return address before shipping. Do not use the address on the original package, as this is not our returns address. We cannot be responsible for items sent to incorrect addresses.

Device didn't work. Customer service was terrible. They made me jump thru hoops trying to get a refund. The return costs were extremely high. They offered me a 10% refund and I could keep device. Be careful with this site. Read all the reviews.

Montre GPS commandée et livrée au bout d'une semaine. Seul reproche, je devais recevoir un mail dès l'envoi, je ne l'ai pas reçu. Par contre suite à une demande de ma part par mail, j'ai bien eu un retour comme quoi je serai livré sous 48 heures. Délai respecté.

Scam all the way! I ordered an anti snoring device for $99.00 and i received four plastic VW emblems. It comes from China..... should've known. I filed a dispute on my credit card.

Company does not declare they are based in Hong Kong. Even when contacted immediately they will not cancel order. They only advise they are HK based once you discuss returns. However they try to get you to keep product by offering increasing refunds from 5% up to 20%. I would happily return item, but postage costs are high. My credit card company has frozen the original payment, but company will not take responsibility for some of the return postage. I would not have purchased if I'd realised they were based in Hong Kong. Will be more careful in future.

I bought a video doorbell from mivrass, over a week ago and I paid extra for express delivery. So far, I have not received it and not and answer or reply from them, when I contacted them, requesting an order update. First and last time that I will order from them.