Mitchell & Ness Nostalgia Co.Reviews of mitchellandness.com

Horrible customer service. Bought a hat that was delivered looking used and when I tried to return it I couldn't even get an email back from their customer service. Do not buy from here.

DO NOT BUY from this company, I am not sure what happened to M&N. Their service was never great but now it is non existent. I ordered an Allen Iverson jersey on 9/13 and as of today it hasn't shipped, you can't talk to anyone on the phone and their customer service messaging system doesn't reply. I will have to get Paypal involved to get my money back at this rate. AVOID AT ALL COSTS!

I ordered a $300 Baseball Jersey ($350 with delivery). I was then provided with a FedEx tracking number that said no package traced. Left it a few days and checked again and got the same result. Read the reviews on here and thought the worst. Couldn't get a response from customer service. I did some detective work and found out the tracking number was for UPS and that my Jersey had been stuck in customs as there was duties to be paid. UPS hadn't bothered to contact me or Mitchell and Ness. It eventually arrived today after two weeks. I'm really pleased with the Jersey. I love Mitchell and Ness products and want to buy more BUT you guys have seriously got to up your game and your customer service.

I would prefer to give a 0. The customer service is non existent and the e commerce guy is horrible. You cannot get him or anyone to reply to you which is pure laziness as I know for sure my inquiry was forwarded to him. Do not waste your money or time because they employ a lazy, miserable staff. Most unhelpful customer service I have ever dealt with

If you want to pay a small fortune to not receive your items, and wait 2 weeks for customer service, and be thrown back and forth between them and UPS, to no avail because no one cares where your order is, then order from here.

Spent $171.00 on shirts and hats, they said 1-2 days for an update on the tracking number, it’s been a week and I was charged $238.00 for some reason + no update on the order or response to my email. This company being run by Fanatics makes total sense.

Can’t say I’m surprised at the terrible reviews. Impossible to return something and god forbid you need customer services. Avoid.

I placed an order on June 11th and 15 days later it still says processing. The product is still in stock and they have yet to ship it. I sent them two emails and have yet to get a response. There is no phone number to contact them. Will not be purchasing again!