MiroReviews of miro.com

Ctr Z geht nicht! Wenn etwas gelöscht wurde, kann man nicht wiederherstellen. Und es gibt keine History auf die man zurückreifen kann.

Collaborative diagramming works well. However, avoid Miro if you want any ease of use for moving files between teams, permissions, etc. It is incredible how hard they make this Also, recently their (normally great) UX has been suffering, probably because they are trying to support an endless number of integrations

Ich brauche das Tool als User und werde täglich mehrfach von Account Managern von Miro mit Sales Email bombardiert. Ich habe freundlich geschrieben, sie sollen aufhören, aber das hat nichts genützt. Eine Entschuldigung kam auch nie.

I just wanted to compliment the miro team on how well the app is built. There are many small things that make using the software extremely seamless and pleasant. It's a brilliant tool that helps teams stay productive. Great job!

This is a great product, on desktop. It’s frustratingly limited to manage on mobile devices, and the billing. Well others say it better but it’s so opaque and hard to manage you can easily over pay for the service. Great desktop app if someone else is paying. Horrible when you need to manage payments and permissions yourself on tablets and mobile devices.

This company charges you when you haven’t signed up for a package. You sign up for the free one (which I did a year ago), didn’t use it as it didn’t offer me what I needed. I then received an email saying I would be renewed at 480 USD. I tried to find where to cancel - it was impossible. I then emailed them to tell them that a) I did not sign up for any paid package and b) I do not want any account with them. They ignored this email and billed me anyway. Absolutely disgusting behaviour!

Me encanta su interfaz. Muy usable y con gran cantidad de opciones.

Miro boasts some great features and is impressively easy to learn and implement. However, the customer service department falls short of the excellent standard set by the product itself. As a multi-seat subscriber, I find the extremely limited phone support frustrating. In fact, email support seems reluctant to offer phone calls, even for complex issues. Relying solely on email exchanges becomes extremely drawn-out, often taking days to resolve even simple problems. This lag significantly impacts my experience, especially when compared to other software companies with prompt and helpful phone support. Implementing dedicated phone support is a must or i will be looking for another software and move soon