minutekey.comReviews of minutekey.com

$12 for one key at Walmart or Home Depot. Absolutely not. You have ruined a great opportunity to make your company useful. Good luck to you all.

It’s been 2 weeks still no key!! WARNING DONT TRUST MINUTE KEY!! Trying to get a refund

It's crap, never use Minute Keys or they'll steal your money. I ordered 1 key, the machine made 2 copies, they charged in my credit card 2 copies and I had to throw them away because neither worked. After waiting a long time, a very rude employee answered me. He constantly interrupted me when I was talking and only said that I ordered 2 copies. They will charged you for more key copies than you asked for just to make more money. The customer service is terribly bad, very bad service.

Key delivered did not work! That simple.

La clé ne fonctionne pas du tout. C’est la 2e fois que ça m’arrive.

Minute Key kiosk located in Lowes Middletown. OH. Area in the store where they actually cut the keys right there didn't have the blank for the key I needed. Suggested the "Minute Key" kiosk. Wasn't really expecting a key in 60 seconds but started the process. Scanned the key, directions said exact amount for payment, no change. Only key available was brass for $12. Only continued because I couldn't remove the key. Next page was requesting name, address ,phone, email, yada yada in order for the key to be MAILED in 3-5 days. I didn't fill any of that info out. No way to cancel. Went to customer service to be told by the employee " I hate that machine." No help there. Directed me to another employee who "knew nothing" about the machine. These interactions took about 5 minutes. When I got back to the machine the screen said Remove Key. So maybe the "key" (pardon the pun),to stopping the transaction is to let this mechanical bandit time out. Found a local hardware store and got 2 keys cut right there for $5.99 including tax. These machines are nothing but a rip off. Avoid them at all cost. Lesson learned.

Went to walmart on brookpark rd,needed 6 keys,+ 3 free but at the cost not really free,any ways x3 keys got stuck in machine,called # on machine and left info,because of it being Saturday morning. It's Monday no call back,answering service sucks.from all the bad reveiws we need to partition places to get machines removed,think people,if no one will allow machines because of their lack of service,it hurts them.hate to see what the lock Smith company is like.just a thought people,walmart would rather have your business then the chance of losing your long term business and so would others,start complaining to home offices of home depot,walmart etc..stick together people,we are the power,and spend our money..Just a thought,ill be doing it in morning.good luck.

I went to Walmart and got two keys made when I got off work today and tried to open my house they did not work do not waste your time or money