Felix N.
i copied a key
i copied a key. the copy was a bit too big and stuck inside the keyhole. had to use wd 40 to loosen it out.
minutekey.com is listed under Craftsman.
minutekey.com (minutekey.com) has 108 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Felix N.
i copied a key. the copy was a bit too big and stuck inside the keyhole. had to use wd 40 to loosen it out.
Adam T.
Left work early drove 40 minutes was on hold 15 to find out Jack Lagrow the guy took the month off thanks minute key so I just took my 215 bucks back but will never get money for the time I lost at work or the wasted gas. Minute Key is garbage
Ron O.
In my opinion, MinuteKey is a SCAM. After reading the other Trustpilot reviews, and after considering my own experience, it is unfortunate that use of the MinuteKey kiosk is an impulse purchase. I had a key made at my local Lowes store which was expensive, mailed to me, and didn't work. There was no prior disclosure that the key would be mailed to me or that the refund policy was limited to 30 days. I am going to suggest to Lowes that they remove the MinuteKey kiosks since they are culpable in giving the kiosks space and tacitly endorsing them. I had the key made at Ace Hardware at a fraction of the cost and given to me immediately.
Consumer
Your machines suck ass. 4 to 5 extra add on sales attempts are pathetic! No paper receipt available but it does not say that until after the fact.
Bridget M.
This was horribly expensive and the key did NOT work. It was impossible to get a refund. I would suggest NEVER to use this kiosk. They want too much personal information, phone number, address, email, and they have credit card information. It is concerning. THE KEY DID NOT WORK. IMPOSSIBLE TO GET REFUND. DO NOT USE THIS!!!!!!!!!!
Michael Z.
Key teeth cut off by malfunctioning machine. Two keys $17.32 that do not work. Call customer service told they would send refund receipt. Nothing sent after providing two email addresses.
Mike B.
I printed 6 keys. 2 of them were defective. One was not even close to being shaped correctly. I never received an email receipt (after 8 hours of waiting). The amount of marketing one needs to tolerate is absurd. There is no customer service contact information on the machine.
Michael L. B.
I found the Minute Key machine at my local Lowes Hardware store very difficult to use and very, very expensive. I paid over $24.00 to have two padlock keys made and then I found out they had to be mailed to me. I had no idea they would a mailed to me days later. Next time I'll get my keys made at a local key shop where they will be cheaper and available immediately. Mike Blocker