minutekey.comReviews of minutekey.com

I have been trying to get a refund since April. I am told they send them out in a plain white envelope every other Wednesday. They have sent out 3 times, or so they say. NOTHNG. One email they sent actually asked me if I checked my mail? Really? How much money have they scammed from people? Lowe's and Home Depot should be embarrassed to have their Kiosk's in their stores.

If I could rate below 1, I would. The machines are useless, does not dispense the keys. Of course, there is little to no support and if the machine fails, you don’t get a refund. I’m not sure why Lowe’s or any other store would have these machines onsite if they can make their own keys. In my case, I didn’t realize that Lowe’s still made keys until the machine failed and a Lowe’s rep. informed me that this was a third party machine and that they indeed still made keys. DON’T USE THIS KIOSK!!

Used this company's key machine in Home Depot and the key I copied did not work. Fortunately Home Depot then replaced the defective key with one ground by an operator at their store at no extra charge. Bad part is I didn't pay for this company's invoice (for the defective key) on time so my card company doubled the amount due!

I bought a Smartkey minute key from a Lowe’s kiosk for my car. I answered all the questions properly at the kiosk. They even called me and went through all my car details before sending me the programmable key in the mail. I went to program the key and learned that they don’t support my Ford escape type. Now I have to print a FedEx return label, go to a FedEx store, send it back, and then email the customer service person to request my refund. Very annoying and inconvenient. My refund should’ve been processed promptly. It was MinuteKey’s error.

I was told that they were making the key and the Fob but when I received the key in the mail it was only a basic key without the Fob! I paid $76 dollars for just a basic key. I will never use Minute Key again! I am telling everyone I know what a bunch of crooks they are!

They're expensive to make a key but I was using work money and it seemed and I repeat seen convenient. I didn't get a receipt and Lowe's told me I had to call the company cuz it's not their machine. I called three times I still don't have a receipt the first time they hung up on me the second and third time they said they'd send it so now I'm filing a complaint with Lowe's filing a complaint with the key company minute key and I'm filing a complaint with the attorney general this is uncalled for. Do not use the green machine at Lowe's to make your key you will regret it

Wow... this is the #1 worst product experience I've had. Hours wasted, programmed key doesn't work, bad ideas from the techs, and then to get a refund you have to take the key with label to a FedEx after 45 minutes on the phone with customer support. Nothing is offered by the company in exchange for wasting your time. It's a very shameful thing to do. This is a bad, bad company...

Should be called 15 MINUTE KEY! Slow as sh*t and bombards you with offers and donation requests. Never again.