minutekey.comReviews of minutekey.com

I attempted to copy a key from the kiosk at the N.W. Albuquerque Lowe's. First, the kiosk asked if I'd like an extra brass key for free. I clicked yes. Only later did I learn that the "free" key comes with an order of TWO keys. So I waited while it cut three keys—NONE of which are the same as the key I wanted copied. For $8.00 plus tax, it gave me three keys that do not match the key I was trying to copy. The kiosk does not furnish receipts. It being the weekend, Minute Key's customer service was not available. Filling out the complaint/refund form results in generating an Outlook e-mail with the particulars—including several lines in Chinese characters. So for a half-hour of my time and $8.00 plus tax, I've got three useless keys—which may not fit anything. So far, that's what I've got. DO NOT USE THESE KIOSKS.

i went to wall mart to do some shoping when i cheked out i saw the minute in front of me and went and made 3 keys and went home no one worked went back for a refund and management at wall mart said they were not responsible for that machine .just call the number i did and no body respondedim retired and i need my hard earned money back.tks

Had 3 keys cut for 12.99. None worked. Cut 3 more thinking maybe I didn’t insert them correctly and those 3 didn’t work. Customer service is nonexistent. They ignored my request for a refund which was only requested for 1 of the 2 transaction that produced bad keys.

I have 3 good reasons NOT to get a key at a MinuteKey kiosk. Reason #1: The key didn’t work. It wouldn't even go in the lock. Reason #2: Their refund policy is very cumbersome and rigid. They allow 30 for a refund. If you ask on day 31, they refuse the refund. Reason #3: You can get a key made at Ace Hardware or other places much cheaper. So Buyer Beware with MinuteKey.

Mike in Lehi UT quoted my teenaged son $150 to replace his lost truck key (no fob). The doors were unlocked, took less than 20 minutes. When it came time to pay, my son gave him his debit card and charged him $338, and the key doesn’t work without jiggling vigorously. When I attempted to contact the company, the recorded message sent me down a rabbit hole, not ever getting to a live person. First time in my life leaving a negative review.

Had a key made at one of the automated kiosks. Did not work in the door of my home. Do not recommend. Not worth the time to chase a refund for $4

tried to print 2 keys and neither one of them work in my front door. I'm pissed.

Over priced!! My car was unlocked already! and they charge for $295 non remote key, and $395 remote key.