minutekey.comReviews of minutekey.com

The keys weren't made correctly. (Lowe's Concord nh) Didn't work at all. I asked for a real human to make one and they made that one wrong too. Home Depot is much better.

This is Directed At Lowes for a product they have. Minute Key— we had 4 keys cut at Lowe’s and in trying them out, the First Key We Tried Stuck in the Lock— AND WOULD NOT COME OUT. We had to call a locksmith to have it removed at the cost of $175! 😳 Tho Lowes was “helpful” at the customer service desk, they Deflected ALL Responsibility to the Minute Key company…who accepted ZERO RESPONSIBILITY for their Defective Machine, but did say they would return the $12 cost of the keys. The locksmith shared this happens A Whole Bunch with Lowes customers who use Minute Key. Lowes Knows This Is An Issue. Minute Key Knows This Is An Issue. Neither corporation wants to accept responsibility. !!!!BEWARE!!!!

Had three keys made and they didn't work.

Tried minute key for the first time. It cut a key that looked correct, but got home and it did not work. Advised minute key and they refused to refund the cost. Something like sales are final at the point of sale and I somehow had to advise on the spot that the key didn't work. Obviously can't do that with an automated machine. Would not recommend that anyone use minute key.

Keys do not work. The kiosk is in a Lowe’s and I assumed I could return the keys there, but they told me to contact minutekey. I called and was told I was over 30 days, but I never was given a return policy otherwise I would have made the effort sooner. (I was only a few days past 30 days). They offered coupon codes to redo my keys, but the Kiosk is broken and Lowe’s has no idea when it will be fixed. I think I was scammed…

The keys don't work!! I was assured by the Walmart employee that refunds are so easy you just need to call. None of the keys worked. I tried to get a refund and was told that I can't because it's been more than 30 days. I had issues with my pregnancy and that is why I couldn't call earlier. I thought I was going to lose the baby. They told me they can give me a coupon so I can make more keys that don't work. What a scam.

I made a copy at a machine. The key didn't work. They said they would refund if it didn't work. I paid cash so they sent me a prepaid card for a refund. I tried to activate it but it was very difficult to activate. i finally gave up. It seems like they try to make it difficult to get the refund hoping you will just give up. I will just get my keys made in person instead of using a michine. Its cheaper anyway.

I use the machine twice at different places and the copies didn’t work, I called to get a refund they said the refund request was made I just had to wait to get it, it’s been 3 months since that and I still haven’t got my money back. I called again and the solution from them was to wait a bit longer or call my bank either that or a coupon to get a copy of the key I needed 3 months ago!!! Such a waste of time, money and energy.