Cathy H.
Avoid this company unless they confirm…
Avoid this company unless they confirm all there representations in writing. Staff is most courteous; management is not. Before purchasing, I explained my explorer was displaying multiple codes and techs were unsure of exact problem, and soon it would be Thanksgiving. (Ford discontinued PCM so I had to buy refurbished.) Sales rep assured me I had 60 days to return for refund. Refurbished unit would run car, but even more codes appeared. Took to another tech, and called even more. Consensus was to return PCM and start over. Mintt refused to give return label or refund, so I returned at my own expense. Management insists unit had to be received by them within 30 days. Next, without my permission, they sent another unit (or perhaps the same unit???). They have refused to authorize its return too. I will be filing a court complaint for my $700, outlining misleading and deceptive statements. Something else: when I pointed out that Mintt warranty referenced 60 days, they rewrote the warranty.


