Minocustom Reviews | Read Customer Reviews of minocustom.com

Minocustom Reviews | Read Customer Reviews of minocustom.com

Minocustom reviews

167 approved reviews, newest moderated first

Juan C.
Mar 25, 2026
Very good quality of product exactly…
Very good quality of product exactly the same that I ordered? I am satisfied
Response from MinocustomMar 27, 2026
Dear Customer, Thank you for your message and for sharing your positive feedback with us. We are delighted to hear that you are satisfied with the product quality and that it exactly matched your expectations. Providing high-quality items that meet our customers' requirements is always our top priority. Thank you once again for your support. We look forward to serving you again in the future. Best regards, Minocustom Team
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Erin M.
Mar 21, 2026
No items sent
Placed an order on February 16th and have not received the items. Email correspondence requested patience. Still no word on tracking details and have requested a refund.
Response from MinocustomMar 24, 2026
Dear Customer: We sincerely apologize for the delayed shipment and missing tracking information for your order placed on February 16th. We understand your decision to request a refund due to the long waiting time. To resolve your issue as quickly as possible, please provide your order number. Please send this information to our customer service email address so we can locate your transaction record and process your refund request. We are very sorry for your unpleasant experience. Sincerely, Minocustom Team
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Ty G.
Mar 20, 2026
I wish I could rate 0 stars
I wish I could rate 0 stars. I placed an order exactly 1 month ago, and have not received a shipping notification, or tracking info. They just took my money and went radio silent. I reached out to MinoCustom's support twice, and they never got back to me. MinoCustom, if you see this, it is order MCT12561 and you either owe me my shirts or my money back. I'm probably going to have to do a chargeback on my card to get my money back.
Response from MinocustomMar 24, 2026
Dear Customer: We sincerely apologize for the delay in processing your order and for not communicating with you in a timely manner. We understand your dissatisfaction and deeply regret any inconvenience caused. Regarding your order MCT12561, we are pleased to inform you that it has been shipped. The delayed shipment was due to an unexpected surge in demand for our vests, resulting in a temporary stock shortage. We have expedited the production process to ensure your item is shipped as soon as possible. We have sent a shipping confirmation email containing tracking information to your registered email address. To compensate for the inconvenience caused by this delay, we will offer you a partial refund. Please contact our customer service team via email to process your refund. Sincerely, Minocustom Team
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Rolf B.
Mar 19, 2026
Great Shirts
Great Shirts The delivery took quite a while compared to other sellers. I was worried I wouldn't receive my order. But the staff always responded to my emails quickly. Now I regret being so impatient. All in all, though, I'm very satisfied and will order again soon.
Response from MinocustomMar 20, 2026
Dear Customer, Thank you for your kind words regarding our shirts. We are delighted to hear that you are satisfied with the quality of your purchase. We sincerely apologize for the delay in shipping. We understand that the wait was longer than expected, and we appreciate your patience and trust in our customer service team during that time. Please be assured that we are currently taking steps to optimize our fulfillment and shipping processes to ensure faster delivery for your future orders. Thank you again for your understanding and support. We look forward to serving you again soon. Best regards, Minocustom Team
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Steven M.
Mar 13, 2026
Pulled up an old address
Looks like a great product. However, the order process pulled up my old address from 2021, and had no provision to change it after the order is completed.
Response from MinocustomMar 16, 2026
Dear Customer, Thank you for your feedback and for your kind words regarding our product. We apologize for the inconvenience you experienced with the address selection during the checkout process. Please be advised that once an order is generated in our system, the shipping details cannot be modified directly by the customer. However, if your order address, size, or style needs to be corrected, our customer service team is available to assist you in making these changes. Please provide the correct details as soon as possible, and we will update your order information accordingly. Best regards, Minocustom Team
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Ava
Mar 12, 2026
First order sign up on website only…
First order sign up on website only took my email to sign up for subscription, with no 50% discount as advertised upon submitting my email. Just a blatant lie.
Response from MinocustomMar 16, 2026
Dear Customer, Thank you for reaching out to us. We sincerely apologize for the inconvenience regarding the 50% discount not being provided after your subscription sign-up. We would be happy to provide you with the first-order discount as advertised. Please contact our customer service team with the details of your order, including the number of items you wish to purchase, so we can apply the discount for you. Best regards, Minocustom Team
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Jacob T.
Mar 11, 2026
Quick deliveries and top quality…
Quick deliveries and top quality product. Cheers 👍
Response from MinocustomMar 16, 2026
Dear Customer, Thank you for your kind words and for sharing your positive experience with us. We are delighted to hear that you are satisfied with the quality of our products and the efficiency of our delivery service. Providing high-quality products and reliable logistics is our top priority. Your feedback encourages us to continue delivering the best service possible, ensuring you receive the products you love in a timely manner. We look forward to serving you again in the future. Best regards, Minocustom Team
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Client
Mar 11, 2026
Huge choice
Huge choice, almost too much :) Presentation of the caddy is not easy to use.
Response from MinocustomMar 16, 2026
Dear Customer, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our extensive selection, although we understand that the presentation of the shopping cart could be more user-friendly. Please be assured that we are committed to continuously optimizing our menu and navigation. Our goal is to enhance the overall experience so that you can more easily find and view the products you are interested in. We appreciate your valuable input as it helps us improve our service. Best regards, Minocustom Team
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