Todd
Ordered ring
Ordered ring. Received confirmation...since then ZERO communication. Same exact ring was half the price in 2020. After inquiry I was offered a 10% discount. Still no response from company on HOW to apply that. Communication prior to ordering ring, email responses: A day (or so) later. Not good at all! You cannot get any kind of timely response. 2020 turnaround time surprisingly fast. This time (2021-22), I still have no idea what the turnaround will be, and the ring I ordered is supposed to be a birthday present. Again, no communication, no updates, no apologies, no explanations...nothing! The first ring order I placed I was thoroughly impressed. This time I am nothing short of frustrated. FINALLY received the ring. A week later than my son's 21st birthday. Literally ordered the same ring as my first son's ring which I ordered in 2020. The rings are NOWHERE near the same quality!!!!! Not the same metal, not the same emboss. AND I paid nearly twice as much for the second ring (of lesser quality).




