Minimalist DesignsReviews of minimalist-designs.com

The ring I ordered looked great! I ordered engraving on the outside and inside. The problem I have is they failed to engrave the inside, which is very disappointing.

I ordered a custom 14k gold class ring on April 7, the website at the time said that it would take 8-12 business days to ship. The company reached out to me the following day to confirm a few details about the ring. 12 business days came and went so I asked for an update, the update was in short "we're running a little behind but your ring is currently being made". That gave me a little peace. a full week passed with no shipping notification, so I asked for another update.. this time the response i got was in short "We are having a shortage of 14k gold, but we will ship your ring soon." another week went by, I sent an email for an update only to find that the email address I was originally in correspondence with had been deleted. I was almost sure that I had just been scammed out of $600. As a last ditch effort, I went to the website and used the chat box to see the progress of my order. To my surprise, the order was in transit and only a few days away from my location.(I had not received an email with any shipping information.) even more to my surprise was that the ring was shipped from Turkey, after the website says that its a Texas company. I have no issue with buying anything from Turkey, but I do have an issue with a company lying about their whereabouts to drum up more business. They shipped to me with DHL which is (at least where I'm from) a huge pain in the back to deal with. My ring arrived on May 12, almost 5 weeks after I ordered it. with all this being said; the ring is still very good quality, though my experience receiving the ring was horrible, I believe the ring is of very good quality. It has many very fine details that are hard to see without a microscope, and it is very impressive. I would give the ring 5 stars and the company/ CS 1 star. If you don't mind the sketchy customer service, i would recommend this ring.

The ring was nice but the design wasn’t nearly as deep as I thought it should be, and it was not sized right...I’ve got big hands and need a 12 1/2 ring...what came was at least a 13 if not larger....two things that don’t warrant returning it, but I will have to pay to get it down sized.....for the price I expect better attention to detail.

UPDATE: I was contacted by customer service after posting my review, apologizing for the delay and lack of communication. I have been informed that some holiday delays and other circumstances caused the delay. But to make up for the issues, they are moving my order to priority and will hopefully get me the rings before the end of the year. Fingers crossed they are able to accomplish! I was excited to have two custom signet rings produced as a special gift for my wife. The process began with communication through chat on their website and i was confident the rings would be produced quickly and sent out in time to give it to my wife before we left town. Once i placed the order all communication has stopped. I have emailed Minimalist Designs countless times asking for updates and shipping information. It took a week to get a response (the only response) stating they were sorry it had taken so long, and that the rings would not be ready in time and to update to an address i will be at. i sent the new address and then i heard nothing. a week later i received a proof of the rings, but it still had my old address on it. so i approved the proof and made sure they were aware of the updated address. No response. They have since sent me a link to review my rings... which i have still not received! So i have given up emailing as after eight attempts with no reply, i feel this company either does not care, or has taken my money and will not provide the product. very disappointed in their customer service.

I just received my ring and I am so happy! It's beautiful Edit: the gold is already wearing off, even though I take it off to wash my hands. It's been a week(ish). Switched from 5 stars to 3.