MindsetReviews of mindset.care

I think this is a very good site to have Jenna was my case worker she always did everything she could to help. And it only took a couple years but this site is also very convienent. Thank u so much to u all.

So excited but nervous to start my journey!!

Thank god for Jenifer I love her bro she helped so good because I've been through a lot and life is super complicated she helped so much let's hope this works she deserves a 10 stars

For further information, see my review on January 2nd. I'm sending an updated review because I have since received a denial letter. My case manager, Shaun, has been so supportive and understanding and on top of things. As soon as I got the letter I reached out and we immediately started the process of appealing. There's clarity of what's needed from me, and it's clear that Shaun really care about the work being done. "I'm hoping there wont be a second denial!!!" was a really sweet message. I've asked my therapist to write a letter of support (she stated my diagnoses, pointed out that at least one was considered an acute disability by the ada, explained my overall symptoms and how the impact me, and stated she did not believe I am suited to work for the time being), and we've sent that along now. I have an appt with my neurologist today and will be asking for his support as well, for now there's not much to do but wait for another update from the SSA. (In case you don't look/can't find my previous review, the missing star should really only be like half a star, because it's based on a slight issue with being assigned new case managers and then information missing, etc, but outside of that I've had no issues at all. Mindset seems to be a very well-intentioned company, really here for us clients, and that's pretty huge. (Tangentially related, the "unprompted review" tag on reviews is based off....what? Because writing a review does not give the option to say whether it was prompted or unprompted, so take that tag with a grain of salt I guess, it's up to you whether that's important or not. It only says "By submitting this review you confirm it was based on a real experience," but those two things aren't mutually exclusive sooooo...)

Mrs. Jennifer Rodriguez was very nice and knowledgeable on answering & asking questions about my Social Security benefits forms. Looking forward to working with my Case Manager Mrs. Paige Richards. Thank y'all very much for y'all's services & help.

Did great at answering text/calls/emails. Did get a few different people at one time but eventually settled into one person. This is all confusing in itself but I feel Mindset Did very well in handling what needed to be done.

So far I have only done a 50 min phone call and was told you guys would love to take on my case...the conversation with the lady was very pleasant ..she was super patient and understanding with me...so far so good..

From the beginning of my experience with mindset they have been extremely helpful in walking me through every step of this process. I'm incredibly appreciative of them and couldn't have done it with out them