MinderseReviews of minderse.com

I should have checked the reviews first.. after the initial payment Every single thing I click on they ask for more money. I signed up for a couple of the "add ons" but they just keep coming I finally get to the point to where I can download the app and now I can't even use that because they want more Money in order to use it. If I try going back to website it just wants me to start over making this program 100% unusable by me.

Keep your money in your pocket I'm so silly should have read reviews first

This is a scam/fraudulent company pretending to offer mental health therapy through an app. I tried the 7 day free trial to my dissatisfaction and cancelled my account within the 7 days. I discovered recently that they have taken 3 full payments from me since Jan 24 even though I have cancelled my account (I literally cannot sign into the app because I don't have an account). I email them asking for a refund and was met with the following reply - - We have processed the cancellation of your account as per your request. To proceed with the refund, please follow our refund policy: 1.Reasons for Refund: Provide reasons why you believe the plan didn't work for you. 2.Evidence of Usage: Show evidence that you adhered to the instructions provided on our plans for at least 7 consecutive days by providing a screenshot of the Journal Feature or any relevant proof. Once you provide this information, we will review your request and initiate the refund process accordingly. You can reply to this email with the required details. If you have any difficulties or further questions, please feel free to contact us. We appreciate your cooperation and understanding. - - I have notified American Express and am disputing the payments to get my money back as they have made it clear they are going to make it impossible to do so through them. Reading the other similar experiences on trustpilot confirmed my suspicion that it is a fraudulent company and I will be reporting them to the authorities.

Waste of time and it completely lied to me. Told me to take a test for something else, made me fill out a questionnaire and then tried to sell me something without being relatable to the test they advertised. Con people!

Highly unethical company. Do not deliver what they promise. I signed up for a personalised plan and received a completely irrelevant plan. I requested a refund under their 14 day money back guarantee which they say they won't issue until I provide evidence that I have followed the irrelevant plan for 7 days. Waste of money and waste of time.

I can not believe they have just taken £70 out of my account, how on earth do I reclaim my money when I can’t see an option to unsubscribe

Total scam. Sharing the same experience with the majority of the complaints here. Did anyone get their money back? Everyone here should flag them on the IG platform.

Die Erfahrung mit dieser App war äusserst enttäuschend. Nachdem ich das Probeabo für eine Woche abgeschlossen und innerhalb der Testphase gekündigt hatte, wurde mir dennoch der volle Betrag berechnet, obwohl die Kündigung fristgerecht erfolgt war. Um eine Rückerstattung zu erhalten, wurde ich aufgefordert, meine privaten Notizen zu teilen, damit die Mitarbeiter von Minderse prüfen können, ob die App tatsächlich nicht genutzt wurde. Diese Vorgehensweise ist absolut lächerlich, da sich innerhalb einer Woche kaum etwas ändern kann. Ich hege den Verdacht, dass es sich hierbei um Betrug handelt und kann die App daher keinesfalls empfehlen.