Patty C.
Fraudulent Company
I ordered from this company in June, shortly after moving, and gave them the wrong address by mistake. The order was returned to the warehouse and I decided I didn't want the product after all. I emailed them several times because there isn't a phone number to call (red flag) and no one responded, so I disputed the charge. It took over 3 months for the dispute to be settled, and shortly thereafter, I was billed AGAIN for product that I didn't order and it is being sent to the wrong address AGAIN. I am now having to dispute this charge and also cancel this card because you know this will happen again. This sort of activity is fraudulent, so I would STAY AWAY FROM ORDERING FROM THEM. **UPDATE AFTER RESPONSE FROM MINDBODYGREEN**Their response is supposed to make other readers think that they sincerely want to help resolve your problem THAT THEY CREATED through fraudulent means. No matter how many emails are sent to their customer service email, nothing happens. FOR PEOPLE WHO KEEP GETTING BILLED AS IF THEY SIGNED UP FOR A SUBSCRIPTION, YOU WILL NEED TO CANCEL YOUR CREDIT CARD AND GET ONE WITH A NEW NUMBER. There is no other way to ensure these people stop taking your money.
Response from mindbodygreenOct 2, 2026
Hey Patty, We sincerely apologize for any inconvenience! Thank you for sharing the information so we can investigate! Confirming our support team has reached out a few minutes ago to your email address provided to resolve the matter. Please note our customer support team can be reached at [email protected] and they typically respond in 24-48 hours. We kindly ask that spam folders also be checked to make sure our replies are received. We are dedicated to resolve any issues and looking forward to making this right! Stay well!