Asalam alaikum,
Alhamdullilah performed Hajj with Mina travels, things were a bit compromised such as shuttles in Mina .transport for visit of holy places, but rest services are better and worthy. Would recommend every one, inshAllah looking forward to do Hajj in up coming years with u INSHAALLAH
SA
Saad
Mina Travels scammed me for $16998
Mina Travels scammed me for $16998. As of now, I can not get my money back. Please do not use Zelle, a digital payment service, because you cannot get your money back. Please beware of their agents, Asad Ahmed, Ashir Rashid, Ahmed Saifu, and Irfan Tahir. They are scammers who will do nothing but steal your money. Also, they don't have an office in Houston. (Hajj Package 2025)
Update: 3/09/2026
The Mina travels CEO contacted me on WhatsApp and agreed to refund my 16998 in two installment with the first installment of $6000 being sent to my account on Monday, 9th of March 2026. JZK. I'll keep this thread updated with the latest developments.
Update: 3/10/2026
The Mina travels sent to my account $4000 instead of $6000. They texted me that the rest of $12998 will be sent to my bank account this week. I will
Keep updated until I receive my full amount.
Update 3/25/2026
I am still waiting for the rest of my refund of $12,998. They promised me that I would get my refund after Eid, which was on 03/20/2026. Also, I sent a text to them about the update, but they have not replied to me yet.
Update: 4/4/2026
I am still waiting for my $12,998. They promised me they would refund me asap.
update: 5/3/2026
I am still waiting for my Hajj refund of $12,998. They are not answering my phone calls, text messages, or emails. They scammed people in Allah's name. Please be aware of their agents, Asir Rahid, Ahmed Saifu, Irfan Tahir, Muhammad, Saad Ahmed, and Sharyar Malik. They are based in Lahoe and have an office in DHA.
Update: 6/27/2026
Still waiting for my Hajj refund of 12,998 dollars. They don't answer my phone calls or emails. Mina travels CO Saad Ahmed is not answering back as well. They are a scam. Based in Lahore DHA, Pakistan, I informed the Police department as well.
SS
Saqib S.
The best part of our journey with Mina…
The best part of our journey with Mina Travels was the knowledgeable guides who made the rituals easy to understand and follow. Their group coordination was top-notch. I would definitely travel with them again.
RH
Raiden H.
Excellent communication
Excellent communication and prompt service. Whenever I had questions before or during Umrah, Mina Travels was just a phone call away. Their staff is polite and very understanding. Highly recommended
OJ
Omer J.
Do not trust them.
Do not trust them.
They are a scam. They took $4000 from me outside of NUSUK, which is the only way to get a HAJJ VISA.
They use all the appropriate Islamic terms to convince you they are Muslim, but I fear hey may be non-Muslims from India or Israel.
You can only pursue Hajj through the NUSUK app and from the Saudi Government.
Response from Travels and toursMar 9, 2026
Asalam alaikum, at the time of booking it was clearly written in terms and conditions that your initial deposit is non refundable in case you cancel your plan.
DO
Damir O.
This company is a fraud / scam.
This company is a fraud.
They promised me a trip to Hajj and “ no visa vas approved “ I have requested refund of $11,000.00 I have wired to them. Promises and excuses never got the money. Filed the claim with my bank and will file claim with the local FBI office as well.
SH
SHIRINA
Tyrone I booked my trip for umrah with…
Tyrone I booked my trip for umrah with Mina travel sister Saira as very helpful the service me and my family receive was Hamdullah it was just wonderful the hotels was nice and clean and close to the kabba and the prophets masjid may Allah reward Mina travel
IM
IKHLAQ M.
I had à great expérience with this…
I had à great expérience with this travel agency. Brother Ahmed was very good to me and made himself available for me and my wife with any questions we had. Overall the umrah expérience was really great.