Travels and toursReviews of minatravels.com

I am issuing a formal warning regarding Mina Travels, Al Madina Travels, and Salah Travel, which operate interchangeably as the same entity. In 2025, I paid $16,998 via bank transfer to Mina Travels for a Hajj package. The company failed to procure the promised visa. Following my request for a full refund, I experienced repeated delays and unfulfilled promises. When I reported the transaction to my financial institution, I was informed that the recipient bank account had been closed. In March 2026, the CEO of Mina Travel, Saad Ahmed, contacted me via WhatsApp and formally agreed to repay the remaining balance in two installments. While an initial payment of $4,000 was issued, the final remaining balance of $12,998—which was explicitly promised by the end of March 2026—remains unpaid. Subsequent attempts to contact the company via phone, email, and text message have gone completely unanswered. Furthermore, callers should be aware that dialing their primary contact number yields varying claims regarding the company's identity, alternately operating as Mina Travels, Al Madina Travels, or Salah Travel. Based on my experience, these business names share the same management and operational network based out of DHA, Lahore, Pakistan.

Update 8/3: Please DO NOT TRUST THEM. They will talk you into it like you will believe every word coming out of their mouth but DONT. Mohammad and his team are just full of it and they are nothing but scammers. Unbelievable they scam hundreds of us in the name of Allah SWT. They do not have any office in Texas. Their website isn’t working anymore. Mohammad, return the money. This isn’t looking good for you! I sent them $19,800 for our hajj journey. Everyday they had excuses of when the visa and everything was arriving. Mohammad was the travel agent that was in contact with me. May 8th was the last time he spoke with me and assured me we will have everything by Sunday. Today is Monday May 11th, we don’t have anything from them. I know someone mentioned the CEO of Mina Travels contacted them, I want their contact. If anyone has a way of contacting them, please post so I can send in my contact information. Update 5/12: Their number is now unregistered on WhatsApp and the phone is going straight to voicemail. If anyone wants to share any information they may have of anyone from Mina Travels, please share. Update 5/15: Stop removing my post. If you’re truly Muslim then own up to it and refund the money to all whom paid you for their hajj journey!

This man Mohammad is using a different name and number now. His email is still the same Please have different people send him emails and when he gives a phone number report the number to the police. We need to get this man arrested. He took my life savings and is still out there ruining propped life’s. He can’t get away with this. Please report him to the police.

Don't trust this company; they'll steal your money. They stolethe money i paid to go on Hajj. After they took the money, he stopped answering the phone. The first time you call, someone claiming to be named Muhammad from Pakistan will answer and speak to you politely, but after you pay, he stops answering. Please be careful.

I want to warn others about my experience so nobody else goes through what I experienced. Between September 2025 and December 2025, I paid $10,000 for Hajj services after being promised that all of my travel and coordination would be properly handled. Unfortunately, this turned out to be a scam. I strongly advise future customers to carefully research and verify all agreements, communications, and services before making any payments.I strongly advise future customers to carefully research and verify all agreements, communications, and services before making any payments.I strongly advise future customers to carefully research and verify all agreements, communications, and services before making any payments.The individual involved, called Mohamed, made many promises and appeared very convincing through phone calls and constant communication. They will speak with you on the phone to gain your trust and make everything sound legitimate. However, none of the promises were fulfilled. I later discovered that they never even had a real address in Texas as they claimed. They also used different phone numbers and different accounts to collect money. If you make smaller payments, they send you different numbers to transfer money to. If you send a large payment, they provide wire transfer account information for one-time payments. Looking back, these were major red flags. Please be extremely careful when dealing with anyone offering Hajj or travel services online. Verify physical business addresses, ask for official documentation, confirm licenses, and never send large amounts of money without proper protection and verification. I am sharing my experience to help protect others from becoming victims of the same scam. Im willing to move further in this case to make sure i persue them. If anyone want to join me to fill the report this is and phone 3472619o5o. I m in New york

Alhamdullilah performed Umrah the first Ashra of Ramadan, every thing went so well, transportation was a bit delayed but everything else was perfectly fine, inshAllah will go with you in future

This person Muhammad is a Fraud,you will only get your tickets because you paid with your credit card, he will fool you into giving you luxury hotels for cheaper price,he only answers the phone on what's ap only,he never picked up my son at the airport, the hotels were never booked, he gives you a paper with some random reservations number.This person is has no heart,Allah will punish him on the day of judgment, Please do not fall for this Fraud.

BE VERY CAREFUL.. My name is Muhammad and I reside in New Mexico, I wish I had read the reviews before they schamed me, I spoke with one agent her name is Summaya she convenience me to send her $2,500 but I only sent her $1,000 by Zelle through my bank account. Then I read the reviews about them that,they scammed someone for$ 17,000 and never got their money back. I changed my mind and asked Summaya to return my $1,000 she then changed her time and stopped responding to my messages and stop answering my phone calls. I'm going to report them to FBI also to the better Business Bureau, and Cyber crime department. These people are definitely scamming people by getting thousands of dollars and not returning it. Do no again Do Not trust these fraud Mina travel... They are so called Muslims who are scamming other Muslims on the name of pilgrimage travel Hajj and Umrah... They will rot in hell for this act. Rhey have changed their address from Houston to Pakistan online travel company... These people have Muslim names such as Muhammad and Summaya, but I don't think they are Muslims because they are collecting money from other Muslims and doing Haraam act, They are claiming that they have special slots from Nusic app through Saudi Government but they don't they just collect the money and after that they say we couldn't get the slot for you and keep you deposited money for long time to collect the interest. I filed a report to the local cyber crime department in Houston, TX and also FBI and Bettter Business Bureau, will be informed about their dirty act by looting seniors like me. The lady Summaya has changed the what's app security code from calls to an automated response. I received a message from a Guy name Muhammad just offering the package for Umrah and Hajj. I have been calling but they aren't responding about returning my $1,000. Please don't do any business with them.