Milwaukee ToolReviews of milwaukeetool.com

Scumbag company, I paid a bomb for these tool when one broke within warranty you’d expect it to be fixed for free but they said it couldn’t be fixed but I could buy a new drill for £90 off them, when I said no they said okay but we want to charge you £10 to send the broken drill back I argued about the warranty eventually they wavered the send back fee but would no fix the drill, defiantly not heavy duty as they claim had a Makita 10 year still going strong. Avoid like the plague.

After contacting Milwaukee customer Supports poor service had a grinder for just over a year very light use and the bearing inside fell apart no help from them Thule I will have to swap to another make to build up the rest of my tools

Exact same experience as Shaun earlier. M18-CBLPD, bit stuck in chuck only a few months old. Charged me £38 to repair despite the 3 year warranty. Shocking company.

Great tools terrible company when it comes to warrantying something. Had an impacts anvil wear out and sent it in for repair. They came back with my warranty is void due to the inside of the tool being soaked in oil which is a total lie we don't use the tool any where it would get soaked in oil. I've used these tools for years and the dishonesty is just not going to fly anymore. The tool worked great we just needed the anvil replaced. Will not be buying any more milwaukee tools. This is not the first tool I have had a problem with and they would not warranty.

The customer service at Milwaukee is terrible. I got tired of leaving message, no one's has reached out to me. In my opinion when a company is good, they're just as eager to help you as they are to sell you something and this has not been the case. I'm sorry to report that can't even after reaching out to them no one got back, Ever. Make sure you buy these tools you save your receipt because big Corporate America is always trying to get out of warranties. They're supposed to have a serial number where there weren't five years only had mine for under a year use the twice and it stopped working those part of the combo pack terrible.

The battery drains very quickly and it keep stopping specially if you use 3-4inch screws. It’s good for mini jobs only

The tools are getting to be poorly made. The new fuel drills have no power, cant even turn a 2 in holesaw. 1st gen used to be able to turn a 5 in no problem. The customer service is absolutely awful. I've had to send 9ah batteries in for warranty for the second time now, the first time took 2 months and several calls/ emails to get it back. Now a month and a half into the second warranty and still no idea when I will see my battery back. I dont usually leave bad reviews but they are so bad it warrants this review. Do yourself a favor and buy a different brand.

Ho acquistato una smerigliatrice a batteria e dopo 10 giorni è già rotta , mi avevano garantito molta durata 😞tornerò con la makita