Ted S.
Their customer service is abysmal
Their customer service is abysmal. I purchased new,a portable compact band saw kit with two batteries. Right out of the box,one battery was bad as it would not take charge. Needless to say,after jumping through all their hoops just return this thing,they denied the warranty. Their reason was "Battery out of warranty" 12/28/23, am updating this review as customer service apparently had warranty division revisit my situation as I just received a new replacement battery. It is much appreciated, but it's just tiring to have fight for something like battery warranty with a corporation as big as Milwaukee.
