Milwaukee ToolReviews of milwaukeetool.com

Bought a pair of M-12 work radios which sound great when they work. One blew over in the wind in the bed of my truck and the LCD display cracked. The second stayed in my home and looks brand new. Now that one quits playing after 30 seconds whether on a full battery or A/C adapter! Once i called their customer service to see if they would help, after the serial number revealed it was over a year old, the agent hung up on me before i could give her the serial for the second. I would gave expected more helpfulness for a contractor who has an entire assortment of M-12 tools. At nearly $200 a pop, I would expect more durability out if these shockproof radios which have never been abused! I guess since they're manufacturing their products in China, they don't care about their reputation any longer! BEWARE!!!

Ik heb een Milwaukee afkortzaag van ca 1,5 jaar oud. Weinig gebruikt en perfect mee omgegaan. Nu is hij stukgegaan en Milwaukee heeft geen garantie meer (zijn ze officieel wel verplicht). Ze verschuilen achter zelfgemaakte regeltjes. Natuurlijk laat ik het daar niet bij zitten. Ik had alles van Milwaukee. Maar met deze ervaring heb ik nu toch besloten om voor een ander merk te gaan, want garantie en de afhandeling ervan is uiteindelijk het belangrijkste! De oplossing van Milwaukee (coulance regeling) is dat ik eenzelfde machine krijg en daar “korting” op krijg. Echter kan ik in de meeste winkels een nieuwe goedkoper kopen…. Ja dat is geen coulance!

I have a lot of Milwaukee products, including clothes. Overall I am happy with most tools, however their service is terrible! I bought two 9 amp batteries and few years ago and thought that I was doing something wrong with them, only to find out that they were all faulty (after the warranty expired if course). This whole past year I have been trying to get service for the clamps for my mitre saw to its stand and am continuously brushed off! They are all about sales, not at all about service.

Sent a drill and 2 batteries in for repair. Both batteries were scrapped without checking the proof of purchase for warranty. Then I received a different drill back that is just as broken as the one I sent in for repairs. It's been a month so far and I'm farther behind than when I started.

Own a plumbing shop and dropped off a Milwaukee pro press for its first calibration service and never received a call. Reached out and found email they entered for our business was entered into there computer was gmail not yahoo. Phone number was proper but no calls were received letting us know the status.After three months found tool was sent back to local repair center in Eden Prarie , Mn .still no phone call and after 35 days our $2500 tool was scrapped and customer service had sever excuses why !! Don’t you think a phone call would have been given before you throw a local plumbing shops $2500 tool in garbage . We have several service trucks and all are stocked with Milwaukee tools and after this that will change. Company is not standing behind the businesses that trusted and built this company up to what it is today . 3rd generation dedicated Milwaukee tool owner and very let down .

It's advisable to avoid Milwaukee Tool Co. Their service is poor, and you'll likely receive the runaround.

I have called Napa, Home Depot, Oreilly , went on line to try to find the part #s. NO ONE WILL HELP , no one wants my money. I guess PEOPLE ARE LAZY, all my company wanted was to buy some tools , for a fair price. my last call was to Milwaukee tool themself, the guy called me back and would NOT HELP with tool look up, I am glad he is not working for me, love the tools but as usual NO CUSTOMER SERVICE ........................

Kjøpte en kostbare sagene, dette da dette skulle være kvalitet. Elektronik røk litt etter to år. Ønskat da å ta dette via reklamasjonsretten. Milwaukee sa at dette var slitasje av elektronikk, da jeg spurte om forklaring på dette, endret historien seg til slitt sag, noe den ikke er. Fikk aldri en forklaring på hvordan jeg kunne slite ut elektronikken. Butikk jeg kjøpte fra, Staypro som er min part i dette, meldte seg helt ut. Reperasjon 2600,- ville ikke svare på om det var garanti på reperasjon.