MillybridalReviews of millybridal.org

Right after my daughter ordered a dress for prom from Milly Bridal, I read negative reviews about the company. I told her to cancel the order. We canceled within an hour of ordering, both on their website through a help ticket, and also by email. Their cancelation policy states you can cancel within 24 hours for a full refund. They did not respond. I emailed Milly Bridal 3 times after that to ensure cancelation and received no communication. They sent the dress. Thankfully I ordered through PayPal and was able to file a dispute after providing documentation of all my attempts at communicating with Milly. I just got a refund for the dress today. Not once throughout the entire ordeal did Milly Bridal communicate with me. But a shout out to PayPal!

We ordered our dress about two and a half weeks before we needed it. Didn't get anything from them beside the paypal receipt reached out they responded right away. Dress arrived in the nick of time and really was beautiful. We would purchase again. Just order at least 3 weeks out.

I ordered 2 dresses for my daughter's semi formal. Both dresses were the same style as the pictures on the website, however material and color were completely different. The one dress was 2 different colors(top/bottom) after many conversations Milly Bridal refused the return and would not refund me stating the dresses were made correctly and they are made to order. Will never shop with them again.

SCAM!! I ordered a dress for my daughter to wear to prom and it came - did not fit and she frankly did not like it in person, I reached out requesting to return it and they said it was "custom made" for her. Total crap considering we live in Michigan and this is overseas. Custom made without exact measurements? A true scam and out over $200.

I ordered a dress for my daughter for Prom. The material was cheap and the stitching was inconsistent. The split in the dress was so high that it was indecent as my daughter couldn't move her leg without her underwear being exposed. I contacted MillysBridal within 2 days and they replied that the dress couldn't be returned as it was made to order (not made to measure) and that the photo of the dress clearly showed that the split was from the waist although they sent me a picture of a dress on a mannequin not the advertised picture on their website. When I insisted I wanted a refund they ghosted me and didn't reply. A waste of £100.

Dress not as pictured nor does the size match all other same size dresses in closet. MB stated it was made to order and cannot be returned. What a joke. 0.0 is better fit.

Purchased a dress for my daughter’s 8th grade formal and was very disappointed in the dress. The dress sent to me was not the same as in the picture of the website. The sequins was different and you could tell.

I ordered a dress from MillyBridal. I was very nervous after I had placed the order, due to all the negative reviews. My ticket kept saying “processing” for about 10 days, I think it still says it. I submitted a few tickets asking when it would be delivered, the company responded right away. I received the dress yesterday, and it is absolutely stunning! I LOVE IT!! I will be ordering from here again.