Miko Robot USAReviews of miko.ai

This toy robot got a lot of potential to become kid's favorite gadget. Some of the interactive apps and games involves AI technology Which is really cool. For example: Miko has the ability to guess what is in your mind; either object or animal. The other app called "story wizard", Miko learn from your summary of what kind of story that the kid wish to have and magically create an interactive colorful graphic story book that can talk with wonderful outline. There are plenty of room for an improvement. The response when talking is rather slow and sometimes inaccurate. The other time Miko simply can't hear clearly. The battery life on this robot also not so good. To be able to play with Miko, the robot need to charged constantly. When the robot in standby/sleep mode, it will drain the power too. There are hundreds of apps available but most of them are paid content which comes with annual fees. Imagine after spending hundreds of dollars to purchase the robot, user found out that the robot won't be as functional as they are imagine it because some of the useful apps become unusable. The best way to reach better customer satisfaction is to allow user to select several apps from the paid version for FREE and leave the rest as a package deal or individual paid app as an optional.

Overall the experience is good but it doesn’t really reach our expectations. The response is very slow and general conversations with children will be good rather than only educational questions. Can improve more

The battery wouldn’t hold its charge within less than a year after it was gifted to us. However the company did repair it free of charge under warranty. 5 stars to customer service! The team was quick, efficient and kept me updated every step of the way via email and phone calls. No issues with the device since then.

The customer service was very attentive with constant communication. My new device that I received as a replacement has been glitchy and often has 2 voices talking at the same time or it doesn't complete an exercise such as playing a video. The cost of shipping was too much. The customer service agents are very nice.

My daughter loves miko. It is a companion for her when she wants to play and I can also video chat with her through miko if I am not close. It plays music, games and answers all questions your child might have. The only think that needs to be worked on is the delay in responding to my daughter at times. Otherwise an overall good purchase.

Miko was a Christmas gift to my 4 year old. Who absolutely loves playing with it. I love the fact that my son can learn and play without being attached to a screen for hours. Plus I love how Miko answers his questions, my son will "but why" & "What is this" you for hours and he is learning so much with Miko. I only rated Miko 4 stars due to the difficulties I am having figuring out the settings and how to navigate the app.

Miko is really good answer questions but need more stories or fairy tales to tell

The kids really like talking to Miko. She has helpful answers to a lot of their questions. At times it's difficult to end functions and move on to something else. And the charging port got loose but my husband was able to open it up and tighten it up again.