Athane N.
bad app i used it
bad app i used it
Response from Miko Robot USAAug 11, 2025
Hi. Please share more details about your experience on [email protected].
Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Miko Robot USA (miko.ai) has 682 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 210 reviews with 1 star · Clear filters
Athane N.
bad app i used it
Response from Miko Robot USAAug 11, 2025
Hi. Please share more details about your experience on [email protected].
hussein G.
I ordered Miko Neo and Swap boards on Kickstarter 3 years ago and they never arrived.
Response from Miko Robot USAAug 6, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Kamal Hossain H.
This review was incorrectly attributed to Miko. The product in question was offered by SquareOff via Kickstarter. I've updated the review accordingly.
Response from Miko Robot USAAug 5, 2025
Hi. Miko never sold Neo and Swap chessboards, please move this review on SquareOff Trustpilot page.
Tharindu D.
I backed the Miko Neo and Swap boards on Kickstarter over six years ago and never received anything. No updates, no communication, and certainly no delivery. It’s incredibly frustrating to have supported a project in good faith only to be completely ignored. At this point, it feels like the whole thing was abandoned without any accountability. Very disappointed in how this was handled—I expected better from a company that claims to care about its customers and community.
Response from Miko Robot USAAug 2, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Amit D.
literaly the worse my order never arrived . worse sevice
Response from Miko Robot USAJul 31, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Tiffany L F.
I backed the Miko Neo and Swap boards on Kickstarter over 6 years ago, and I’m still waiting. Nothing ever arrived. No updates, no communication, and no sign of the products. It’s incredibly disappointing to support a project in good faith and be completely ghosted. This feels like a total scam at this point. I would not recommend backing anything from this company.
Response from Miko Robot USAJul 30, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Shahmeer S.
I'm extremely disappointed with them. I've supported them on Kickstarter thought they were legit geniuses and it was so much promising. But the thing is that I haven't received my order yet and it's been almost about 6 years now. I had ordered Miko Neo and swap Boards there and they never arrived. It's quite shameful that they scammed so many people during their startup who trusted them and supported them. And yet there still up and running shamelessly.
Response from Miko Robot USAJul 28, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Tuan L.
I started to contact Miko.ai in Nov 2024 regarding my order of 2 swap board. I was promised of an Xmas delivery. At the time, miko.ai is accepting order for their chess board on their website. So stock is not an issue. Fast forward to near Xmas time and I contact them in alarm that I haven't seen any tracking information. Support promise of a Feb delivery. Feb came and went. Every time support apologies but can't give me any delivery date. It is now July and I just email them again asking for my order status. I will be lucky if it will be delivery in Xmas 2025. Please don't trust this company with your money. Support is a joke and won't help you. Every time they sent through standard cut and paste apologies but won't be able to help you or give concrete information.
Response from Miko Robot USAJul 28, 2025
Thank you for sharing your experience. We truly regret the delay and frustration caused by this prolonged issue. Please allow us one more opportunity to make things right. Kindly share your order ID with our team at [email protected] (or reply to the last support email thread) and mention this as a high-priority escalation. We'll ensure it is addressed with urgency by a senior member of our team.