Mike's BikesReviews of mikesbikes.com

Wish I read the reviews before ordering. I ordered a bike and needless to say key components for the bike to function were missing. Reached out and was told they’ll reach out to see if they have the missing components to ship to me. So you’ll end up spending weeks from your purchase to start riding. Also there will be no instructions on how to build the bike once you get it. Spend the extra money and go to a local bike store.

I would not recommend this bike shop to anyone who cares about their bike. They kept mine out in a back alley in the rain for two months, disconnected cable to the switcher in an attempt to "fix it", broke my rubber handles on on the handle bar, gave it back to me in shambles. Eventhough they were confident they have 99.9 % of the parts availavle to fix my gear hub. There was not even an effort made to order a new wheel with internal hub. They just promised to call "Next Tuesday" with an update. That was eight tuesdays. Please go to Bee Cycles. The mechanic there is passionate about fixing things.

BEWARE!!! This bike shop will sell you a bike that they cannot service if anything comes up. Bought an e-bike about 2 years ago, middle of the line (not the cheapest) and when the battery stopped working, brought it in. After one month of calling every week for an update (because they never called us even thought they kept saying they would), finally they said they will not be able to help us diagnose, let alone fix the problem. Cannondale bike so thought we would be good for service, but no go. Horrible experience with this bike shop. No follow through to even communicate with us. Garrett the manager and Conner the mechanic repeatedly said they would reach out to us with updates, but never did. I doubt that is the type of service you are looking for, so better to buy a bike from a shop that can service what they sell. Will never buy from this shop again!

Is this purely a scam shop? Bought a simple pair of bike shoes. They were too small, and I wanted to change them. Their "customer services" seems deliberately designed to wear out people. No replies to emails, phone calls not answered, only AI robots on their site. Sad. Tried to support this "small shop" to go against the Amazon trend. Am afraid I'm back to Amazon. Much more reliable.

Sold me a counterfeit Cannondale Quick 3 CX. The bike can't be registered with Cannondale. Sub-quality parts. Buyer beware.

It seems to be a little success story. But as sympathetic the name suggests to be as violent is their adamant newsletter war. They do not send one but three newsletters at a time! I was caught by a fault of one of their customers (unable to write his proper email address) into their list and I - believe me - tried to explain, begged to erase my data… but no, it’s just impossible to get rid of mikesbikes.com Customer service and respectful handling of GDPR is unfortunately not on their menu.

id give a 0 for reviews but was only able to give one star for the review i purchased a brand new trek roscoe 7 bike from them at their 8th and colorado location in denver colorado my initial purchase of the bike was in july 2021 the managment at the time was a lady named christine upon initial purchase my bike had a defective warped tire me being a bike rider all my life i knew this was wrong i asked christine if they could give me a good tire for my bike that wasnt defective she told me they would have to send the tire back to the manufacterer of the tire which was at the time the maxis tire company i said i needed the bike for transportation and she told me i could buy a new tire and wait for the defective tire to come back from the manufacterer i agreed to buy the new tire myself so that i could have a working good tire with my bike i was very disssatisfied with how i was treated so i contacted trek hq and explained the bad situation to them but very little was done from trek hq i have been to mikes bikes for tire repair but very little work other than that ive been in the shop for minor tube replacement but they kept having trouble being able to put a tire on a rim correctly and upon their poor service any comment i made they said my attitude was bad well treat your customers with respect and do good work and you wont have bad reviews the new manager they have now is a big jerk also and he told me to go elsewhere so you know what dude i will go elsewhere but not until i reveal how unprofessional and dishonest you really are i hope others see this i rarely write reviews but i had to write a review about my experience at mikes bikes at 8th and colorado in denver actually 821 ash st in denver colorado

I ordered three pair of sunglasses on their site for $33 each, or $99 total. I receive an email the next day stating they had a price error, and they would not be honoring the $33 price. They offered the sunglasses to me for $99 each, instead. That may be true, or it may also be a shady bait and switch tactic. I asked them if they would honor one pair of glasses at that price, but they declined and refunded my money. I don't know what is the truth, but Mike's Bikes reviews are all over the place. Buy with caution.