Barb V.
ALWAYS HIGH QUALITY
We have shopped Migala carpet One for years. Never had a bad issue with the carpet or the installers....We don't even bother shopping elsewhere for our flooring needs....Great quality and competitive prices
Migala Carpet One Floor & Home offers an impressive selection of high quality, affordable flooring. We welcome you to either one of our locations in Kalamazoo or Portage. Our showrooms are equipped with budget-friendly flooring options for your home, business, or establishment. The product lines include but are not limited to carpet, carpet tile, hardwood, area rugs, stone, ceramic tile, laminate, luxury vinyl tile and sheet vinyl. We will help select the right product for residential, builder, and commercial applications and budgets. Our friendly staff of professionals can assist you in a wide variety of services such as interior design, in-home shopping, and installation excellence. Since 1959, Migala Carpet One has been a leader in serving communities of Southwest Michigan with their flooring needs. We strive to find the perfect product that makes you feel at home using us to turn your visions into reality.
Migala Carpet One (migalacarpetone.com) has 38 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Barb V.
We have shopped Migala carpet One for years. Never had a bad issue with the carpet or the installers....We don't even bother shopping elsewhere for our flooring needs....Great quality and competitive prices
Kaery & E.
We just started our remodeling project and had many many ideas but not a good timeline. They were excellent in working within our budget and flexible in our multiple changes. We were given options within our budget. We never felt rushed or pushed. They delivered as promised. I would highly recommend them.
Roberta A.
Ordered March 3. Finally installed May 6. Problem with side match. (2 different colors). Reinstalled June 3. Meanwhile, all of our furniture was moved out of the bedroom, total inconvenience for 3+ months. Every time the installer went outside, he left the front door wide open. After they "cleaned up" and left, I almost stepped on an open safety pin left on the floor. They also left a pop can on our headboard, and the sliding door wide open.
Response from Migala Carpet OneJun 9, 2016
Dear Roberta Ault, Thank you for posting your review regarding your experience. We appreciate your patience and apologize for the manufacturing delay and the concerns mentioned below with our installers. We will be talking to the flooring installers that worked on your home. Again our apologies, but we do hope you love your new carpeting. If you have any future concerns, please do not hesitate to reach out to us. Sincerely, Lori Ruimveld and Joe Sikkema [email protected]
Alice G.
The "artist" doing our tiling was very professional, the result exceeded our expectation. The only glitches were from the warehouse, where some of our order didn't get sent with the rest of our materials. This caused a 1 day delay in finishing the job.
Jason & Beth V.
Wrong product install Lack of customer service
Response from Migala Carpet OneJun 8, 2016
Dear Jason & Beth, Thank you for your review and allowing us the opportunity to correct our mistake. Steve will continue to work with you through the process. If there is anything else you might need, do not hesitate to reach out to us. Sincerely, Lori Ruimveld and Joe Sikkema at [email protected]
Bryan C.
Everything from begining to end was great. Install was great. Thurough and professional.
Response from Migala Carpet OneJun 7, 2016
Bryan, Thank you for giving us the opportunity to work with you on your flooring project. We are happy to hear that you enjoyed the process! Sincerely, Migala Carpet One
John
Purchased Italian tile which is a great quality product for entryway (12x24" tile and mosaic tile 1x3" for edges). I'd spoke with sales team numerous times about having a random pattern for the mosaic tiles and it was never mentioned that if the factory didn't provide laminated backed mosaic's in a random pattern (which factory doesn't do), they basically wouldn't do the install (which factory doesn't do), as it takes a lot longer to do them individually. I learned of all this the day the installer (very nice, knowledgeable guy) showed up to do the install, which I ultimately had to cancel.
Response from Migala Carpet OneMay 31, 2016
John, We appreciate your feedback. Thank you for giving us the opportunity to work with you on your project. Our sales manager has contacted you and will continue to work with you on completing your tile project. If you have any other concerns, please reach out to myself or Joe Sikkema at [email protected]. Sincerely, Lori Ruimveld Migala Carpet One
Jeannette G.
Christine was great made it easy to make color choices that turned out beautiful.
Response from Migala Carpet OneMay 24, 2016
We are happy to hear that you love your new flooring Jeannette! Thank you for the opportunity to let us serve you!