MidwayUSAReviews of midwayusa.com

Yes, that was the excuse that Jessica, from the customer service department, told me. Do they have competitive prices...sure, as much as amazon. Do they have a variety of items....yes, but not in stock. So get ready to wait months. Shipping....this is my favorite part. I called and spoke to Jessica at customer service and she magically claims the label must of been damaged and my apartment number is now missing. If she really believes that, you might want to replace her with someone competent. Further, she tells me I can wait for it all to be returned, then shipped out again (cause after all, I should wait another 14 days for your error), or I can buy everything again and can get everything credited back when the original items are returned. Avoid this place like the plague. Talk to your local FFL dealers as many have stores, or outlets they can refer. Shopping here will result in you wasting money and time.

Lost my order. Sent a tracking number that wasnt recognized. Called and was harassed and given the run around. Refused to send another holster or refund my money. Eric Ellingson was rude and wouldn't make it right. Insulted me and got i to my personal life. I'll be using Cheaper than Dirt from now on. Texans get it right.

Mr. Potter: 1 star for refusing to update their computers and bringing them into compliance to ahere to local ordinances concerning magizine capacity in certain zip codes in Cincimnati Ohio. If I could give Midway zero star I would. I am unliking their page and will not make any pruchases until Midway becomes compliance and updates their computers.

midway likes to ship counterfeit parts to me and when I return the item midway blames me for stealing it and fights to keep my money! ridiculous. stop buying from these counterfeiting crooks!

Midway USA sent me used parts that I had paid for as new. Took me an hour to get off the dried Locktite off the front sight mount, and jack screws on an XS Sight for a Marlin 45-70. The sights were had already been mounted on a firearm before they sent me the "new" product. The plastic drift punch was missing, and the included Locktite tip had been cut open and had leaked over all the parts. I called Midway and was told " it happens." They said I could ship the parts back, but I had already waited too long with their use of UPS Surepost. Not Happy with their service. No offer or discount provided for the used parts I paid for as if they were new. R. Salisbury, Lewisburg Ohio

I purchased a black powder revolver from Midway, they were very quick to take my money. The revolver arrived on the appointed day, I opened it up to discover that I had received a used gun, complete with black powder fouling, rust and none of the manuals that accompany new products. I called Midway and was told to ship it back (on my dime) and I would be given a new one as soon as they received my return. Midway received my return in two days, per tracking, but failed to ship me a new product as I was told would happen by customer service. I called Midway, wasting my time and being put on hold for a very long time, which is standard OP with Midway, to find out that my replacement revolver was now backordered. I asked for a refund of my money, and was told that I would receive "Midway Bucks" towards my next purchase. I did not want Midway Bucks, I wanted my money back (284.00) on my debit card. After much hassle and wasted time, I was re-credited my purchase amount on my debit card. I thought, "What a third rate business", little did I know it would get much worse from there. A month after I thought I had put Midwayusa in my rearview mirror, I get an email from them telling me that they have without any authorization or permission from myself, taken my $284.00 from my debit card and issued me "Midway Bucks". Needless to say, I was more than just a little irritated with these idiots STEALING my money when I had ordered nothing from them. Several phone calls later to their completely inept customer service and many hours on hold, I got to talk to a supervisor named Pete. He was very apologetic and assured me that I would receive a refund check issued the next day, that was two weeks ago and I still have yet to receive my check. I live 90 miles from Midwayusa, when I called them they told me the check was sent but the mail is slow, give it a few more days, they said. I waited another 3 days, no check, so I called them again, different answer this time I was told it takes time to process a check and send it out. I was very angry about these thieves taking my money and refusing to give it back, asked to talk to "Pete", was told he was unavailable. While I was clearly angry with these people, I never was abusive, insulting or vulgar, I just want my money back. My last call to customer service ended with the customer service rep. hanging up on me when I asked to speak to a manager. No freakin' kidding. I still have not received my money from these criminals, and they have apparently blocked my number since I can no longer reach them from my phone. Believe the low rating this company gets, it is very well deserved, I can not rate them low enough on the scale that is provided. Be warned, DO NOT do business with Midwayusa.

Ordered online Wednesday14th, Jan. 2015, at checkout if pay $3 more get product Saturday. Check tracking and showed delivery Monday 19th, emailed and called. Asked what was up with that, request $3 refund and refused. Never Again!

OK, I have ordered several items from MidwayUSA in the past and have been pleased with the results. I chose to NOT pay attention to all the negative reviews about the company until I ordered several pounds (3) of powder for my reloading press. Now I see where the problems start. Below is a "short" break down of what has transpired with Midway USA and specifically their "for the lack of a better term "Customer Service" In short their Customer Service people have given me the run around about the delivery of the powder that I ordered from them. They told me that the powders are drop shipped from their suppliers. Then they tell me that they can only ship a maximum of 100 pounds (per truck) of HAZMAT Material from their location at a time. Midway USA sent me a tracking number for the shipment. Fine, only every time I attempt to track the package all I get is "Item not Found". Finally three (3) weeks later I get another e-mail from Midway saying the order still has a tracking number and is ready to be shipped, and because there is a tracking number, and the order is ready to be shipped that he order cannot be cancelled. To be fair they do have a lot of great items, but if you want powder or primers they absolutely are a waste of time. Will I go back to them for anything in the future. Not a chance in hell. Oct 23 2014 Received notice that he powder was in stock. Oct 23 2014 Ordered the powder Nov 18 2014 Received notice that the powder had shipped along with a tracking number that only states "Not Found" Nov 28 2014 I sent an e mail requesting an update on the shipment. Dec 1 2014 Received an e-mail from MidwayUSA explaining their issue of only being able to place a maximum of 100 pounds of powder on a truck at a time. OH and the powder that I ordered has still not shipped. Dec 2 2014 Sent MidwayUSA an e-mail about my frustration and telling them that since the order has not shipped that they can cancel the order and I will go someplace else. Dec 4 2014 I received an e-mail stating that since the order has been assigned a tracking number and is ":ready to ship that the order cannot be cancelled.