MidwayUSAReviews of midwayusa.com

So tired of their lack of expediency when it comes to orders. It seems like small orders take two weeks, bigger dollar items arrive within the week. I'm looking else where for my shooting needs

Ordered 3 15-22 magazines. Along with everybody else my product didn’t show up for weeks. First five emails to them were auto replied about the whole COVID excuse and how all Hands were on deck trying to help. Yeah right ! I tried the live chat and I was number 174 in the queue ! Are you kidding me!?!?...Phones disconnected , auto reply emails and then when somebody actually replied email wise , they told me they can’t start an investigation into my missing package for another week !!!!!......I can’t believe this place is even in business treating customers like this !!! NEVER AGAIN

I once held this business in high regard. Unfortunately, I've been terribly disappointed! My order apparently shipped on 07/02 and it's now 07/19 and still no product. Had they strapped it to a pack mule it would have arrived a week ago. I hope things improve for this company but I won't be doing business with this company again anytime soon. Update 7/22:. Still no product

I order a front sight for a revolver several weeks ago and never received the part. At first, I got automated replies to my emails explaining how orders are delayed, the Postal Service behind and understaffed, and how they can't track their own shipments. They have spent many times the cost of the part in wasting employee time sending me BS emails. Also, I sent them a request for information on a "barrel nut wrench" for a Savage MSR-10 rifle which Savage says Midway carries. They sent me back a response that they have Savage "Barrel Nuts" which I needed. It is a shame that a company that sells gun parts has employees working for them that can't distinguish between a request for a wrench and a barrel nut. I have never had to deal with such a screwed up mess trying to get a simple issue resolved. Regards, William Young

purchased a 1000 round case of 9mm, they claim it shipped over three weeks ago, still no sign of it. no phone number to reach these people, no way of contacting them as their email is a robo response from somepne claiming to be their president. absolutely worthless, i will never buy from these people again and you shouldn't either.

I have been dealing with Midway near 40 years recently was shorted on my order been trying to get a hold of them for about a month. They will not answer phone or emails. Using Covid as excuse. I'm done I'm blocking will never deal with them again period.

Wish I Seen these reviews before ordering.Terrible experience in every aspect and still have not received my order. Buyer Beware!

Horrible experience. I ordered online for an in-stock item over 2 weeks ago. Still nothing, no updated tracking details, and trying to call them will not work as they aren’t accepting calls or emails. I tried the chat feature, only to find there were 212 people in front of me. Needless to say I will never order from them again. I am just hoping my order eventually shows up, and is the item I ordered.