MidwayUSAReviews of midwayusa.com

Doesn't seem to be anyway to completely stop getting their mail flyers in my POBox. Nothing like advertising to bad people that I may or may not keep firearms in my house.

Wish I could give 0 stars. Orders are consistently wrong, partly my fault because I should have learned my lesson the first time. It's amazing to me how they are still in business. Unless by bad luck I keep getting the employee who can't fill an order.

If I could give zero stars I would. Ive been a long time customer of Midway USA who now has a policy of not selling ammunition to CA residents. I guess California's don't need to protect themselves. Midway said they stopped selling ammunition to CA becuase the state is "too difficult to do business with". So in other words, screw CA customers, becuase you have to put some effort in as a company. This just an excuse anyway. Midway is weak and refuses to push back on the liberals running CA. Thank God every company is not was weak as Midway and its owner Larry Potterfield. There's still good law abiding citizens who live in CA and deserve to be treated like the rest of the citizens of this great country. Please don't do business with Midway, such a weak company.

Was told ups innovations had it. Spoke with rep who had no package. Midway 0 for 3. UPS doesn’t have it. USPS doesn’t have it. UPS Innovations doesn’t have it. Yet Midway won’t take their word that it’s lost and still insisted they won’t help me until 8/12 which is the deliver by date. Why wait when your shipping company is already acknowledging they don’t have it? The tracking number supplied by Midway is useless. I may have well asked the clerk at my supermarket.

Tried to place an order and it will not go through.

Terrible. Didn't send my boots

I received an email two weeks ago with a tracking number that said merchandise was shipped. The tracking went from UPS to USPS on the third day. Two weeks later, the tracking is still showing with USPS in a city about 30 miles away. Unbelievable!!! I probably could have made the item myself faster than it’s taking to arrive. This company is definitely off the list for me.

One star only because it can't be rated zero stars. I have done tens of thousands of dollars of business with MidwayUSA over the last decade. hat all ends now. Their complete and utter disregard for the customer is appalling. They blame this pure BS no service on, wait for it, you guessed it, COVID-19! They have disconnected phones (NO phone number to contact anyone at the company in any department), they have disconnected email (no email communications, simply an auto response email blaming, yep, COVID-19 and telling you to contact them through the "contact us" link which is what generates the autoresponse email), and a "live chat" that is the most pathetic excuse for service ever. I typed all this while on a "live chat" with them. I started in the queue at number 26 in line. 43 MINUTES LATER I am asked what the issue is. I type in they have the wrong billing and shipping address on an order, does not match my account. The rep takes 7 MINUTE to respond, and I quote, "Oh, I'll look into that for you, please wait". 9 Minutes later the idiot says the order number I provided are non existent. I reply, I am looking at it in my account as we type. I then copy and paste from THEIR WEBSITE and send that to the rep in chat. The rocket scientist responds, "That is why it did not show up that way." and then, 6 minutes later, "one minute please", and then 4 minutes later, "This is currently on hold". WHich is what I called about in the first place, what I explained no less than, no exaggeration here, 37 TIMES to get them to correct THEIR ERRORS. My advice to you is avoid MidwayUSA like the black plague of the middle ages at all costs. DO NOT DO BUSINESS WITH THEM!!!