MidwayUSAReviews of midwayusa.com

I can’t say I’m surprised to see so many negative reviews. I’m pretty sure Midway stays in business is there shipping charges. $7.00 for a powder baffle and $7.00 shipping. It’s that way with all their products. They must wait for payment, then count out the shipping charge, penny by penny before shipping the product because shipping times are as bad the charges. Find another store.

Good parts and ok prices.. That being said DON'T OFFER 2 DAY SHIPPING IF YOU CANT DELIVER IN 2 DAYS. MIDWAY choose the shipper..UPS. I did not. So either find a shipper that delivers in the time frame offered or don't offer 2 day shipping. **I ordered parts from Ebay the same day. It came early...

I recently purchased a Mackenzie mountain parka it’s warm I enjoy all the pockets and it fits well. BUT.. it’s the noisiest material I ever had hunting. You can’t rub up against anything without it making noise. The zippers are horrible. And hard to operate. I missed a nice cow doe because of the noise. Would not recommend to the serious hunter.

Midway used to be a standout among the other online retailers due only to their shipping speed and prompt update transactions. Taking the pandemic event into consideration, their customer service and shipping has degraded into an absolutely horrible experience. Items are shipped via the cheapest route or carriers and keeps getting lost in shipping. USPS is a fail and that is a given, but online chat rep does nothing to help you except tell you to wait even longer and offer no explanation or compensation. Even the slowest online retailers out there with better prices have caught up or passed up with their inventory and delivery. I'm so disappointed.

seems like a good American company with good product selection and inventory and very competitive prices. My problem with the company is that is ordered an item on Aug 22nd and paid $14 for 2 day shipping. The day I ordered the item I received an email telling me thank you for my business and that the item had shipped. Its now the 27th and the item is supposed to be delivered today, 5 days after placing my order. 5 days isnt 2 days. They have a long detailed reason on their shipping page explaining why orders may be received later than expected. They cite covid-19 as a cause and even hurricane Laura. My package should have been delivered 3 days before Laura hit land so that was just an excuse. I want my $14 back that I paid for 2 day delivery. Just some advice for the company, dont mislead customers by emailing them that the order has shipped when the tracking from ups shows that the item was actually shipped 3 days later than midway said it did. That is too close to being untruthful and deceptive.

Fail to correct persistent error - many, MANY people have complained to Midway about receiving ammo that is dumped all over the box, ammo cartons smashed, bullets tossing around loose. For years I read this. Has happened to me several times as well. ISO quality system HA! ISO always was a marketing joke, and midway - all talk no action. So please log this complaint into your ISO system - and explain why you have failed to correct this, year after year. Buy your auditor lunch, pass your audit - I know how it works.

MIdway USA uses a canned email response if you have any issues with an order. They are using the covid -19 as a cover to do poor customer service. As others have said the tracking numbers they give are bogus, all the number returns as is " package prepped" or some such nonsense.

I've made 3 orders since the beginning of April. I received the first 2 withing 10 days. The 3rd is still on the way but is being delayed at my local ups hub (I had another unrelated package process through at the same time, no issue). Judging by the packing job of the second package, the delay is probably due to a hazard caused by poor packaging. You know, like loose rimfire ammunition and loose powder from mangled rounds.. so my final verdict is.. Nope. Screw Midway, don't give them business. Let them fizzle out. Everything shipped ahead of schedule, but the packaging is TERRIBLE. That's just not acceptable, ESPECIALLY with ammunition. Shame I didnt see all these reviews first.