MidwayUSAReviews of midwayusa.com

Customer service is TERRIBLE. Shipped me a package that USPS wouldn't deliver and refused to refund. Never buy from them again.

Terrible customer service. Sent stand box was more tape than box . Missing 2 PIECES and bolts and nuts Midway will not refund they give me run around. They losing now because I will tell everyone..update been a month ...finally got up with a woman that wad nice enough to compensate me for it but it was not from midway. 1200 spent last year .. Not even enough decency to admit and own up ..they kept passing blame on gsm Gsm is refunding me because they won't and its midway fault!!!

Customer service?prices and shipping should be a zero rating but it’s not an option. Not sure how this shut show is still in business! Search the net about them before purchasing! Sure wish I had. They have a 2 star average for good reason

Midway Arkansas UPS refuses to deliver to my residence and just throws boxes on my property 1,000 feet from my house. I have found packages in the snow, rain, and in the weeds that have been there for days. The driver and terminal manager make up excuses not to deliver saying the truck can’t turn around in a clear driveway of non obstruction and just are very untruthful and lack professional integrity. FedEx and other carriers have no issues getting to my house but UPS just treats some customers like 2nd class citizens. These guys are beyond horrible and the mystery is why they don’t want to keep customers. I’ve complained at least 15 times in 8 months and will never use UPS services again.

TERRIBLE CUSTOMER SERVICE!!! Called in with a problem on their site that caused a $200 jump in price; the supervisor kept giving useless apologies and ultimately said there was a problem but that they weren't going to do anything about it. The supervisor stated that there was management above him, but refused to let me talk to anyone about the issue.

Seen a lot of bad reviews wish I would have seen this before hand. If you get a call from a out of state number looks like a spam. Why don't they email before hand right well if you get something wrong on your mailing address etc well might as well wait a month and have to hassle with your bank with proof ordered from them messed up my address with the CR instead of country road they charged me twice. I just about thought this was a scam. Trust me don't be a fool theirs other ways to get what you need these days and midway usa is a 4 way road with no direction well said in your business name.

Started with a rep Danielle who was great customer service and tried to find plenty of options for my return/exchange. She then transferred to “escalations” who further escalated. Completely unprofessional and when asked for a supervisor she stated i would not be talking to anyone else today. I was simply trying to find a solution for my order and she completely ruined the experience.

Midway does not have customer service. They don’t care one bit about the customer. There commercials on the Outdoor channel make me sick. I ordered a Fanny pack from them, they shipped it to a different address. Not a typo a different customer. No refund. They did not want to talk to me.