MidasReviews of midas.com

Collinsville IL. This location is a JOKE. First experience with a appointment for an oil change and tire rotation. The entire process took 3 hours, I could see the technicians basically smoking cigarettes and looking at other vehicles. I drive a company vehicle and everything is pre-approved....BUT 3 hours is ridiculous ! Not going back.

St Peters 336 Mid Rivers Mall Drive St. Peters, MO 63376 Phone number (636) 279-1300 The shop manager was not honest when making a repair suggestion. I took my car in for inspections and he said that it needed a new flex-pipe. After replacing the flex-pipe, it vibrated very noisy. The new flexpipe looks way smaller than the old one. I asked him to weld on a bigger pipe and he did it reluctantly. The new one still vibrated loudly. He then said that I have to replace the whole front pipe assembly which includes the catalytic converter. The cost would be $700. He charged $170 for the crappy flexpipe that cost less than $20. Had he told me that I need to replace the whole front pipe assembly, I'd do it myself. This manager is not honest to his customer. I will not bring my car to this location ever again. I'll also let everyone know about this shop so that they will stay far away from it.

I called this firm at 2pm one afternoon to determine the wait time for a repair estimate and was told that there was a backlog of two hours and that it would be best to bring it in at 8am (opening time). The next morning I made a trip over to Midas and when they opened Rolland informed me that there was a 3 hour wait but that I could make an appointment for that afternoon, which I did. I brought the vehicle back again at the appointed time and was told by Roland this time that there was a 1 1/2 hour wait to have the car looked at. When I reminded him of my appointment he just shrugged and pointed to the bays that were in in use. DO NOT waste your time with these people - They do NOT make appointments nor do they value their customers or their time!!!