MidasReviews of midas.com

I've been using Midas shop near me for the last 12 yrs, but recently my son accidentally put diesel in the gas tank while we were on vacation. I had the car towed to Midas and they quoted me 999 to drain the tank and flush the system. When I got back from vacation a week later they told me they still couldn't get the car to run and would need to do additional repairs. A couple of weeks later they finally gave me a quote of 3,500 to get the car running again. My wife checked with another shop and they said that this is a pretty common problem. You just have to flush the tank and the car will run fine. They charge 500 to do the repair. I had it towed to the other shop and now the car is running fine. I called the Midas shop back and talked to the GM Ray who bad mouthed the other shop and would not take any responsibility for the fact that they had charged me twice the cost, did not fix the car and quoted me expensive repairs that my car did not need. I have five cars and I have generally trusted them to Midas for the last 12 years, and the other Midas shop where we used to live for 13 years before that, but I've been noticing that there has been a big turnover in shop managers in the last few years. I've stuck with them because they are my neighborhood shop but this experience has really shaken my faith in Midas as a company that I can trust.

LAFAYETTE IN I've been upset with this place for months but are still giving them chances. 3 chances and all have been horrible experiences! Every single one! I've spent over $1000 dollars in 3 trips and according to them there is something new "wrong" every time I go in. Although they've done inspections and oil changes and never said one thing about the torn wipe which they checked as ok. well that is not true. Its have missing and flips and flops when its turned on. Although that is the least of my worries. I took my car in because the engine light was on and it kept dying saying reduced power. That was in Feb. They said there is nothing they can find with the engine. They did say that the DRIVERS Hub assembly needs replaced, which I agreed because it was making a noise. Took it back a few weeks later. Dropped it off and walked to a restaurant. I was told a few hours . As we are eating I got a call from Brandon and he explained that my tie rods were really bad and that was more important to fix (as I couldn't afford both). I told him okay fix that and I would come back to do the Drivers side hub assembly. A few weeks later I took it back to have the DRIVERS side hub assembly and all of a sudden I needed rack and pinion and what goes along with that . Because it was more important and needed it worse. After 3 visits they never once mentioned to me that these are worn or bad or need replaced. Very reluctantly said ok. now ive spent $1000 after 4 visits and the DRIVERS side hub still isn't fixed. Fast forward a month and a half. I take it back to have the DRIVERS side hub assembly replaced. I arrived at 6:45am as the store opens at 7. ive made an appointment for my second visit and was told by Mark the manager after waiting 2 extra hours that appointmnets don't even matter because it dosent really make a difference with appointments or not. So we arrive at 6:45 am so to be first in line. when we arrived we went in and Mark the manager was there. I asked him if Jonah the lady that handles finacing would be there as I had paper work to sign. He said she would be and said to replace the DRIVERS side hub would be 1 hour to 1 in a half hours. So from 7 an hour and a half would be 8:30 for the 1 and half hour range. We again went and ate and returned at 8 to see my car want even taken back yet. I said my car is already ready? Mark said no its not been taken back yet however there are 3 cars in the tlls being worked on. I was understandably upset. he said well this guy is sick and this guy called in and when AJ gets there he will have huim do it. He then informed me that Jonah would not be able to get there until 10. ok remember I'm suppose to be out of there around 8:30. As I'm venting my frustration woth him about all ive been through with this place. He inform s me that Jonah dosent need to be here we could handle it with her over the phone. I asked him why he didn't tell me that from the beginning and that was just more upsetting to me when he said she wont be here. I agreed to wait aftre he said the latest for my would be 10am. That is twice as long as I was told when arriving. so they pulled my car in and started working on it. i could only see a small part of my car as it was being worked on. But i could see the DRIVERS side front tire which was what they were suppose to be working on the DRIVERS side hub assembly. Mark the manager went out and came back in and i asked you guys sre repacing the DRIVERS side hub like we agree on this morning correct? He said oh NO we are doing the passangers side it is worse! Well to say the least i wads upset . so after 3 visits to fix the DRIVERS side hub it still aint done. but they've managed to fix al the other crap they never said anything about. As a single Disabled mom with 2 disabled daughters I feel taken advantage off DO NOT GO HERE.

First of all let me say that I used Midas both one Northside Drive and one on Old National Highway as my primary repair shops for both of my vehicles and I have been doing that for a while so I was very surprised at the treatment I got from the one that was on Old National Highway I brought my car in to be repaired it needed a heater core and a couple of the repairs okay so but when I got my car back my heater will not blow out right if I have it on 90 it blows out hot if I put it on 85 and blows out cold all of my Vents are not working properly. And I thought that would not be a problem but to my surprise when I brought that to their attention they said that over the cars old that's why that's why it happened and they refuse to fix it so I told them I said but but it worked before you even touched it even though I needed a heater core all of the vents are blowing out properly and they were blown out forcefully. My car is still messed up my heater core my air is not working right and I wish I could get someone to listen to me and repair that

Midas in East Greenwich, RI are rude, not customer service oriented, extremely unprofessional, and incompetent. Couldn't fit a round peg in a round hole if they had detailed instructions with pictures. Avoid!

They gave my vehicle the Midas Touch, alright. I bring in a driveable vehicle and pick up an undriveable vehicle. No admission on their part they did anything wrong. Highly unprofessional. I wouldn’t let them plug a hole in my tire. There are other competent mechanics that are honest and trustworthy. I also find it ironic that the owners response to some of the other reviewers was to “Ultimately keep our customers safe”. However they had no issue letting me leave in a completely unsafe vehicle. Avoid at all costs’....pun intended.

Midas in Crestwood, Illinois, have vindictive, malicious mechanics that caused serious damages to my car during an oil change & tire rotation service back in February of this year. When I refused to buy a TPS for $139, which I do not need, the Mechanic Troy did something that damaged my car's engine and/ or connected part(s). My car has been undriveable for 3 months sinces that visit. That local tv ad for oil change & tire rotation for $19.99, has cost me the loss of use if my car, towing fees of $600, diagnostic fees, loss of income with Ride Share companies. They refuse to stand by their work and the intentional damages they caused related to the oil change. Do Not go there! BUYERS BEWARE!

May 8th, 2018 will be the first anniversary since Midas/SpeeDee of Scottsdale, AZ and owner Gregory Scott Milan damaged the transmission of my 2000 Lincoln LS. The past year has brought stress and aggravation, a little shock and awe, and even some humor, albeit dark. We can fast forward past the adding of trans fluid to the engine, the unbelievable mess dumping fluids everywhere, or even the accusations from the owner that I robbed his store as some sort of retaliation for bad service. Instead, let us focus on the fact that they improperly flushed and refilled the transmission, only adding 3.5 of the 9.5 required quarts, resulting in a $2000 rebuild. This may have been avoided had Midas and Gregory Milan taken better steps to ensure a proper execution of services, at greater than subpar levels. After suffering drivability issues the next day, I attempted to reach the owner who refused any assistance or to even look at the car. The owner did offer to reimburse the cost of service, which I sincerely believe was an attempt to relieve his facility from any further liability. I then had the vehicle towed to a transmission repair facility and was informed that the improper service and its operation had caused permanent damage requiring a rebuild. I continued to reach out to Midas and Gregory Milan but following the refund he assumed no responsibility and would no longer respond to calls or emails. I was left with no other choice but to file a lawsuit in small claims court, of which I won, despite the fact Gregory Milan perjured himself under oath. He claimed during court proceedings that he possessed ASE Certifications, of which the ASE organization in response to my inquiry stated, “…they have no records for Gregory Scott Milan nor does he possess any ASE Certifications.” I attempted to reopen the court case but was denied. Unfortunately, Michael K Jeanes (Clerk of Courts), finds this egregious infraction unworthy of enforcement. I also reached out to Midas Corporate, but they refused to intervene, citing that Gregory Milan is the owner and Midas Corporate has, “…nothing to do with them.” Except of course, for the name and monthly franchise fees/royalties. To that end, I would encourage any individual looking to do business with Gregory Scott Milan, Midas, SpeeDee, or Big O Tires, to take note and find other more suitable facilities to do business with. These businesses, and owners like Gregory Milan, are a blight on the small business community and the consumers who utilize their facilities are the ones who ultimately suffer. Avoiding these people and their businesses, might save you from months of grief, aggravation, and unnecessary financial expense. *NOTE: As of 4/8/18, Greg Milan has paid some but not all his owed balance. ZERO STARS!

AVOID AT ALL COST. If one star could be given it would. Repaired minivan, put in lesser aftermarket parts without asking or telling that non-original parts would be used. When part failed, wouldn't agree to either of the two reasonable restitutions offered and s basically told to get out of the shop. This same shop didn't repair a bolt in a tire that was brought in, and paid for to get repaired. When confronted, shop claimed it was a DIFFERENT bolt in the same tire that just happened to be in the same region and be the same size. This is also the same shop that told us we had a cracked oil pan, that never turned up again as an issue at this shop (despite never being fixed), never leaked oil and has not been found by two other shops.