Debra J.
I Submitted for an estimate…
I Submitted information for an estimate on a brake repair. This was last week! I'm still waiting!
Midas, your one stop shop for brakes, oil change, tires and all of your auto repair and car repair needs.
Midas (midas.com) has 631 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Showing 411 reviews with 1 star · Clear filters
Debra J.
I Submitted information for an estimate on a brake repair. This was last week! I'm still waiting!
John P.
I go to this Midas because of the convenience. They usually can see me without an appointment. The problem is every time I try to use a coupon the manager comes up with some kind of an excuse as to why I can't use it. The coupon clearly states the exclusions and the manager will always say it also doesn't include this or that. Even though the disclaimer on the coupon doesn't say it. It's very shady. I will not be going back and I have spent thousands of dollars since I moved to the North hills 6 years ago at this location. I tried calling the Midas customer service but they said they will refer to the complaint to the store manager and that person will get back to me. The problem is the store manager is the one who over the years keeps on denying me the coupons.
Vadlen V.
DO NOT COME to Midas Auto Repair Service in West Sacramento. Address: 853 Jefferson Blvd, West Sacramento, CA 95691 DO NOT COME HERE! This Auto repair service shop scamed me for inflated parts costs. My check engine light came on. After running diagnostics, they told me the replacement of the intake boot. They charged me for this part $184. Plus, they charged me $65 for labor. I felt uncomfortable about the price, but they assured me that this is the cheapest price for this part and I agreed to replace it. Replacing intake boot did not solve the problem. My check engine light still on. Later I decided to double check the price As same in O'Reilly Auto Parts store, as in Auto Parts at AutoZone store, I found the price for Air Intake Boot part - $94. This auto shop scamed me. I payed my money for fake work. If you don't want to feel fool, DO NOT get your vehicle worked on here but if you must be sure to get a second quote at another auto shop before agreeing to anything.
F Z.
I ordered a standard car service at Midas South Melbourne, which is advertised on Midas company website (fr $199). But when I picked up my car, I was told to pay more than double. When asked, they told me my car needs high quality engine oil which they charged me $173.83 (GST excl). But they said nothing or consulted me about the oil when I dropped my car. They also charge 'Waste management fee", " Sundry workshop suppliers' which I think should be included as part of the standard service fee advertised. Also, there is not even a sticker left for oil change date or a reminder and no logbook stamp as stated on my invoice. This made me unsure if my car was serviced or not. Anyway, a very disappointing experience. I urge other customers to be careful about what you paid and what you got.
Ileana C.
I towed my car to Midas because they said, they new how to fix Toyota Prius but they couldn't fix it, so I had to get it towed again. I spent $200 on tows that day. Midas can't fix Toyota Prius and they owe me $100 for one tow. They lied to me
Stan G.
Not to be trusted. Every time you go there, they'll tell you something new that needs fixing. I fell for the okeydoke once, I'm pretty sure, when I let them convince me (during a tire rotation) that I had a bad tie rod. Lo and behold, they called me during THAT REPAIR to claim that the bolts were frozen on my front axles, which would require replacing them, too. By then, these guys were digging deep into our pockets, and my bu***hit alarm dinged . . . but I'm an easy going guy who likes to give folks the benefit of the doubt. The last straw was when I went in for an oil change last week, and they told me I had a transmission leak they'd fix for $500. I took the vehicle to Tanner's (an honest shop), and they told me not only did I not have a transmission leak, the axle seal THAT MIDAS INSTALLED THREE WEEKS AGO was leaking. Now I know the deal. I've been waiting an entire day for them to fix the seal; but it's time to let others know. These people are dishonest. Do not use them for anything. Tanner's has a bigger backlog, but they don't lie or steal. Make your appointments with them.
Lance H.
Just finished seeing ripped off by midas again trying to get my breaks fixed for the 3rd time this time after 7000k told it would cost me another 1000.00 after paying 3000.00 3 times for the same problem they charged me 500.00 this time to tell me they don't know what the problem is again and fix nothing.
OSCAR B.
I just left my local Midas store after the salesman told me that the oil change for my vehicle was 90 dollars even though i had a midas coupon for 59.99. i was told that the reason was the filter and tax. What a piece of work. never waste your time going to Midas. Bait and switch. Disgusted with the service. A total rip off. Stay away.